Top DealerRater honors go to Calif. & Alberta stores

DealerRater highlighted the winners of its annual Dealer of the Year Award program on Wednesday.
The dealer review website recognized recipients for distinction in outstanding customer service based upon consumer reviews of dealership experiences shared on DealerRater.com and DealerRater.ca.
The highest scoring dealership in the United States was Galpin Honda in Mission Hills, Calif., earning a 4.942 out of 5.0 PowerScore with 842 reviews in 2015.
The highest scoring dealership in the Canada was Lakewood Chevrolet in Edmonton, Alberta, earning a 4.946 out of 5.0 PowerScore with 267 reviews in 2015.
To qualify for the Dealer of the Year awards, franchised and independent dealers must have had at least 25 new reviews written on DealerRater.com during 2015 and averaged a minimum of a four out of five-star rating. Winners selected to receive the distinction scored the highest within their brand categories nationwide for U.S. and Canada.
DealerRater’s Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm it calls PowerScore, which considers the dealership’s average DealerRater star-rating as well as the total number of reviews written about the dealership during the calendar year. Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
“The Dealer of the Year Awards are a distinction that a small percentage of dealers get, and being named as one of the winners is an excellent way to alert customers that your dealership is highly regarded for its customer experience,” DealerRater chief executive officer Gary Tucker said.
“DealerRater makes it easy for online shoppers to find quality dealerships, and even choose the sales or service employee they’d like to work with, before setting foot into a showroom or service bay. Today’s winners will find a badge in their Dealer Panel that allows them to showcase their exemplary customer service,” Tucker went on to say.
Listed below are the additional 2016 U.S. and Canadian Dealer of the Year Award recipients within each OEM brand category:
United States
Acura: Acura of Westchester, Larchmont, N.Y.
Alfa Romeo: Walter's Alfa Romeo and Fiat, Riverside, Calif.
Aston Martin: Foreign Cars Italia, Greensboro, N.C.
Audi: Audi Coral Springs, Coral Springs, Fla.
BMW: BMW of Rochester Hills, Shelby Charter Township, Mich.
Buick: Sullivan Buick GMC, Arlington Heights, Ill.
Cadillac: Paradise Chevrolet Cadillac, Temecula, Calif.
Chevrolet: Paradise Chevrolet Cadillac, Temecula, Calif.
Chrysler: Shuman Chrysler Dodge Jeep Ram, Walled Lake, Mich.
Dodge: Cass Burch Chrysler, Valdosta, Ga.
Ferrari: Boardwalk Ferrari Maserati of Plano, Plano, Texas
Fiat: Fiat/Alfa Romeo of Austin, Austin, Texas
Ford: Klaben Ford Lincoln, Kent, Ohio
GMC: Gates GMC Buick Nissan, North Windham, Conn.
Honda: Galpin Honda, Mission Hills, Calif.
Hyundai: Allen Turner Hyundai, Pensacola, Fla.
Infiniti: Ray Catena Infiniti of Edison, Edison, N.J.
Jaguar: Wilde Jaguar of Sarasota, Sarasota, Fla.
Jeep: Shuman Chrysler Dodge Jeep Ram, Walled Lake, Mich.
Kia: Citrus Kia, Crystal River, Fla.
Lamborghini: Lamborghini Dallas, Richardson, Texas
Land Rover: Jaguar Land Rover Fort Myers, Fort Myers, Fla.
Leasing Company: D&M Leasing – Mid Cities, Grand Prairie, Texas
Lexus: Wilde Lexus of Sarasota, Sarasota, Fla.
Lincoln: Bozard Ford Lincoln, St. Augustine, Fla.
Maserati: Criswell Maserati Alfa Romeo, Germantown, Md.
Mazda: Sport Mazda, Orlando, Fla.
Mercedes-Benz: RBM of Alpharetta, Alpharetta, Ga.
Mini: Mini of St. Louis, Saint Louis
Mitsubishi: RC Hill Mitsubishi, DeLand, Fla.
Nissan: Newton Nissan, Gallatin, Tenn.
Porsche: Walter's Porsche, Riverside, Calif.
Ram: Vernon Auto Group, Vernon, Texas
Recreational Vehicles: Dodd RV of the Peninsula, Yorktown, Va.
Scion: Fred Anderson Toyota of Charleston, Charleston, S.C.
smart: Tafel Motor Company, Louisville, Ky.
Subaru: Tucson Subaru, Tucson, Ariz.
Toyota: Fred Anderson Toyota of Charleston, Charleston, S.C.
Used Car Dealer: Off Lease Only Miami, Miami
Volkswagen: Luther Burnsville Volkswagen, Burnsville, Minn.
Volvo: Smythe Volvo, Summit, N.J.
Canada
Audi: St. James Volkswagen Audi, Winnipeg, Manitoba
BMW: BMW Canbec Automobiles Inc., Montreal
Buick: Ron Hodgson Chevrolet Buick GMC, St. Albert, Alberta
Cadillac: Budds' Chevrolet Cadillac Buick GMC, Oakville, Ontario
Chevrolet: Lakewood Chevrolet, Edmonton, Alberta
Chrysler: Ontario Chrysler Jeep Dodge, Mississauga, Ontario
Dodge: Ontario Chrysler Jeep Dodge, Mississauga, Ontario
Fiat: Maple Ridge Chrysler Jeep Dodge, Maple Ridge, British Columbia
Ford: Erinwood Ford, Mississauga, Ontario
GMC: Finch Chevrolet Cadillac Buick GMC, London, Ontario
Honda: Honda West, Calgary, Alberta
Hyundai: Toronto Hyundai, Toronto
Infiniti: Newmarket Infiniti Nissan, Newmarket, Ontario
Jeep: Ontario Chrysler Jeep Dodge, Mississauga, Ontario
Kia: Winnipeg Kia, Winnipeg, Manitoba
Leasing Company: Pickard Lane Leasing, Bolton, Ontario
Lexus: Lexus On The Park, Toronto, Ontario
Lincoln: Capital Ford Winnipeg, Winnipeg, Manitoba
Mazda: Courtenay Mazda, Courtenay, British Columbia
Mercedes-Benz: Mercedes-Benz London, London, Ontario
Mini: Endras BMW Mini Durham, Ajax, Ontario
Mitsubishi: Brampton Mitsubishi, Brampton, Ontario
Nissan: Grande Prairie Nissan, Grande Prairie, Alberta
Ram: Ontario Chrysler Jeep Dodge, Mississauga, Ontario
Scion: ToyotaTown / ScionTown, London, Ontario
Subaru: Scarboro Subaru, Toronto
Toyota: ToyotaTown / ScionTown, London, Ontario
Used Car Dealer: Toronto Auto Brokers Used Car Dealership, Woodbridge, Ontario
Volkswagen: Maple Ridge Volkswagen, Maple Ridge, British Columbia
The complete list of U.S. winners at the state level is available here.
The complete list of Canada winners at the provincial level is available here.