Montway Auto Transport reinforced its leadership team on Tuesday with an executive to oversee the company’s business segment used to serve private individuals.

The third-party logistics brokerage announced the hiring of Erin Almand as vice president of moving and relocation. In this role, Montway said Almand’s focus will be to develop long-term relationships with its moving and relocation partners through innovation, leadership, teamwork and a high level of customer service and satisfaction.

Montway explained through a news release that the pandemic created a new landscape, where working remotely has proven to be a successful, long-term opportunity for millions of Americans who have moved homes since its onset in early 2020. With an increased focus on corporate relocation policies tied to employee satisfaction, Montway highlighted companies are seeking the expertise of an auto relocation expert.

Montway said it has the stability and customer service experience needed to serve relocation management companies and their end customers successfully.

And Almand now will be leading that charge.

“Moving can be a stressful time and I want to do everything possible to make the process easy for both the employer and their transferee,” Almand said in the news release. “Montway is an amazing organization with a customer-centric culture.

“I look forward to building on Montway’s stellar service reputation to continue improving the customer journey while adapting to changing needs as employers continue to evolve to support the demands of a flexible workforce,” she continued.

With 20 years experience in privately-owned vehicle relocation, Almand has an extensive background in sales, service, operations, IT and claims. Prior to joining Montway, she was vice president of business development for CarsArrive Auto Relocation, where she built processes focused on delivering a great customer experience.

Almand also holds seats on several volunteer and industry associations, including:

— Move for Hunger – Corporate Action Network (member)

— American Trucking Associations Moving & Storage Conference Supplier Committee (vice-chair)

— Arizona Moving Association (member at large)

— Corporate Relocation Council Planning Committee (member)

“Erin prioritizes building long-lasting relationships with customers and embodies our mission of delivering a five-star experience to every customer,” said Kaye Ceille, who is president of the business solutions group at Montway Auto Transport.

“As we build our account services team to further personalize our service, her proven and specialized leadership will drive growth in Montway’s moving and relocation sector,” Ceille went on to say.

To learn more about Montway Auto Transport, visit www.montway.com.