There remains a “fair gap” and “a good amount of play between” the typical retail price between a new vehicle and a used or even a certified pre-owned model. However, Kelley Blue Book senior analyst Alec Gutierrez is seeing trends that are putting pressure on his current assertions. Gutierrez mentioned during a call with the […] [Read More]

Analysts who compiled White Clarke Group’s United Kingdom Asset & Auto Finance Survey 2017 say that the U.K. finance market has been resilient in the face of historic changes in the past year, but challenges will remain in 2017 and beyond. The firm noted its survey points to a series of key factors that will […] [Read More]

Over recent years, car shoppers’ increased attraction to research vehicles via a mobile device represented a noticeable shift within the industry, says Libby Murad-Patel, who is marketing and strategic insights vice president at Jumpstart Automotive Media. In March, Murad-Patel and her team released Jumpstart’s Insights Book; A Collection of Consumer Insights Illustrating Today’s Auto Shopping Paths — […] [Read More]

The car brands whose dealers currently deliver the highest-rated customer experience are Lexus, Kia, Chevrolet and Toyota, according to the findings of customer research and consulting firm Temkin Group’s seventh annual Temkin Experience Ratings report, which evaluates 331 companies across 20 industries. Temkin surveyed 10,000 U.S. consumers and evaluated their recent experiences with companies across the […] [Read More]

They may be known for cargo capacity, roominess and hauling capability, but sport utility vehicles apparently have another perk dealers can highlight: they're long-lasting.  A new study by auto research firm iSeeCars.com looked at the models where the percent of units at or above 200,000 miles is the highest.  Of the 14 models found to have at least […] [Read More]

What has been chatted about during networking time at industry events this year became official. Cox Automotive announced on Thursday that chief economist Tom Webb will retire on June 30. The company said his departure marks the end of an “illustrious” automotive industry career that spanned some four decades and earned Webb recognition as the […] [Read More]

The latest RVI Risk Outlook from RVI Group not only recapped February wholesale prices movements, but firm analysts projected where new-model lease penetration will trend through 2020 and how much of a pricing impact that level could make. In the first-quarter report released on Tuesday, RVI Group indicated real used-vehicle prices (seasonally adjusted for 2- […] [Read More]

Particular car shoppers respond better or worse to different words when debating which car to buy, according to new research released by CDK Global on Tuesday. The company’s latest edition in its Language of Closers series provides demographic specific entail that is valuable to dealers seeking out ways to most effectively describe inventory on their vehicle […] [Read More]

Ally and TIME held a celebration event in Kentucky on Monday to honor the 2017 TIME Dealer of the Year winner — Carl Swope — a second-generation dealer who currently oversees six dealerships representing nine brands in Elizabethtown, Ky., and Radcliff, Ky. Swope was selected from a group of 49 nominees from across the country […] [Read More]

Here’s a statistic that might startle auctions and dealerships in the Golden State and beyond. Southern California leads the nation in fatalities caused by defective airbags, according to Airbag Recall: Southern California, a group that comprises community organizations, public interest groups, private companies, elected officials, faith communities and other concerned parties unified in the effort […] [Read More]