JD Power study: satisfaction with dealership service up, but improvement needed in speed, convenience
Friday, Mar. 13, 2026, 01:20 PM
Wholesale, retail numbers suggest solid used-car market
Wednesday, Mar. 11, 2026, 04:47 PM
Here comes the sun: Spring on the way brings optimism to dealers after Q1 struggles
Thursday, Mar. 5, 2026, 01:10 PM
Analysis
Best January for used-car sales since 2021 suggests ‘sustained buyer activity’
Monday, Feb. 23, 2026, 04:04 PM
Joe Overby, Senior Editor
Used cars could be the “rational choice” for many shoppers re-entering the market. And that viability is already showing up in the numbers for early 2026. There were nearly 493,000 used-vehicle retail units sold last month, which was the strongest January for pre-owned sales since 2021, according to the latest Used Market Report from JD […] [Read More]
Study finds AI raises dealerships’ internet lead responsiveness, but creates added risks
Monday, Feb. 23, 2026, 02:47 PM
Auto Remarketing Staff
They say records are made to be broken. In the case of auto dealerships’ responsiveness to internet leads, it seems they’re made to be broken every year. For the fourth consecutive year, the industry average for responding to inquiries submitted through dealership websites soared to an all-time high in the 2026 Pied Piper PSI Internet […] [Read More]
Study: EV owner satisfaction soars as sales sag
Wednesday, Feb. 18, 2026, 02:37 PM
Auto Remarketing Staff
There’s an interesting dynamic happening now in the electric vehicle market. Sales are down. But customer satisfaction has never been higher. According to JD Power’s 2026 U.S. Electric Vehicle Experience Ownership Study, overall satisfaction among current battery electric vehicle owners is at the highest level in the study’s six-year history, reaching an average ownership index […] [Read More]
Dealership count steady in 2025, but change is still ahead, Urban Science says
Wednesday, Feb. 18, 2026, 09:56 AM
Auto Remarketing Staff
Much about the auto industry these days is volatile. The franchise dealership network, on the other hand, has remained remarkably stable. In its 2025 Year-End Automotive Franchise Activity Report, Urban Science reported the number of franchise stores was up last year, but by just 24 rooftops, rising to 18,398 from 18,374 in 2024. The report […] [Read More]
PODCAST: Kevin Roberts of CarGurus on hot start to 2026 used-car market
Monday, Feb. 16, 2026, 02:39 PM
Auto Remarketing Staff
Kevin Roberts, who is director of economic and market intelligence at CarGurus, is back on the Auto Remarketing Podcast to talk about the hot start to 2026 for the retail used-car market. Roberts and Cherokee Media Group senior editor Joe Overby discuss why last month was the strongest January for used-car demand in five years, […] [Read More]
PODCAST: Cox Automotive on the vanishing divide between wholesale & retail
Friday, Feb. 13, 2026, 09:47 AM
Auto Remarketing Staff
Used Car Week 2025 extended the ongoing conversation about how the wholesale and retail portions of the used-car market aren’t quite as distinct as they used to be. Cherokee Media Group’s Bill Zadeits hosted a fireside chat about the subject with Grace Huang and Lori Wittman of Cox Automotive that’s now available through this episode […] [Read More]
Still dangerous after all these years: 225,000 vehicles get ‘Do Not Drive’ warning for Takata airbags
Thursday, Feb. 12, 2026, 03:18 PM
Auto Remarketing Staff
Remember the exploding Takata airbags? While they might seem like old news, Carfax offered a reminder that they’re still a thing, with some 5 million vehicles carrying them currently on the road. This week, Fiat Chrysler Automobiles addressed about 225,000 of those cars, issuing a “Do Not Drive” warning for all of its vehicles with […] [Read More]
COMMENTARY: Fixed ops check & predictions for 2026
Thursday, Feb. 12, 2026, 03:11 PM
Jim Roche, WarrCloud
Fixed operations continue to evolve as technology and service complexity reshape how dealerships operate. While the automotive industry continues to grapple with issues such as EV uncertainty, pricing pressure, and macro uncertainty, other factors at play are reshaping service departments: warranty, recalls, and technology-driven complexity are now determining who thrives and who leaves money on […] [Read More]
PODCAST: Edmunds editor-in-chief on ‘Top Rated’ awards
Thursday, Feb. 12, 2026, 01:01 PM
Auto Remarketing Staff
Edmunds editor-in-chief Alistair Weaver joins the Auto Remarketing Podcast from the NADA Show 2026 expo hall, where he talks with Cherokee Media Group senior editor Joe Overby about the Edmunds Top Rated finalists at the convention, how dealers can use the awards to help in their conversations with customers, the importance of such ratings in […] [Read More]
January surprise: Used-car demand has strongest start to year since 2021
Wednesday, Feb. 11, 2026, 02:46 PM
Joe Overby, Senior Editor
New year, used (car) surprise. In a twist to start 2026, demand for used cars was at its highest level for January in five years, according to the latest CarGurus Intelligence Report. The CarGurus Used Vehicle Demand Index was at 109.7 in January, which beat December’s reading by 4.0% and was up 7.2% year-over-year. Last […] [Read More]
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