Artificial intelligence hasn’t taken over the car-shopping process yet, but a survey by Cars.com shows it is making inroads. The vehicle-shopping marketplace’s AI in Car Shopping Consumer Survey, conducted in early November among 936 in-market shoppers and recent vehicle buyers, found 44% of the respondents used AI-powered search tools on third-party sites to shop for […] [Read More]

Though they’re largely beating year-ago figures, prices in most segments of the retail used-vehicle market have decreased this month from October — and the decline has been particularly pronounced for pre-owned hybrids and electric vehicles, according to the latest Carfax Used Car Index. In an analysis, Carfax said used EV/hybrid prices are down almost $600 […] [Read More]

If you’re even thinking about buying a new car, here’s a secret the auto industry won’t exactly scream from the rooftops: the stretch between Black Friday and New Year’s Eve is one of the best times of the year to score a deal. Yes, really. You might think the Thanksgiving to Christmas season is far […] [Read More]

Curbee’s latest report is about a 16 that’s not so sweet for dealership service departments. The mobile service technology provider’s report, titled The16, is built around statistics from IBISWorld showing there are more than 300,000 independent auto repair shops in the U.S. compared to some 18,000 franchise dealerships — a massive 16-to-1 advantage for the […] [Read More]

If the election this month is any indication, the American public believes the economy is in poor shape, and they are deeply concerned about their personal finances. Across key races, exit polls consistently placed economic issues, high prices, inflation, and a general feeling of “falling behind” at the top of voters’ anxieties. Any form of […] [Read More]

Cox Automotive’s latest research has good news and bad news for dealership service departments. The good news: Cars are getting older and are getting serviced more often, and the average dealership service revenue has risen 33% since 2018, climbing to $9.23 million annually. The bad news: Dealerships are leaking service customers badly as independent service […] [Read More]

Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees, we catch up with Kathy Ruble, who is executive director of marketing, dealer financial services and communications at Ally. Ruble has been the longtime moderator of the Women in Remarketing panel at Used Car Week, and in her conversation with […] [Read More]

From chief economist to chief strategist. In a move that was effective Monday, Cox Automotive said Tuesday that its lead analyst Jonathan Smoke has been named the company’s executive vice president and chief strategy officer. Smoke succeeds Amy Mills, who is departing the company at the end of the year. Cox had announced in July […] [Read More]

To celebrate and recognize executives who have played an important role in the development, growth and success of Used Car Week over time, Cherokee Media Group presents the annual Used Car Week Hall of Fame, now in its second year. Representing the 2025 class of inductees are Becky Igo of Allied Solutions, Jerry Kroshus of […] [Read More]

The third-quarter earnings season delivered a clear message to auto dealerships: the era of easy, outsized profits from new-vehicle sales is fading. With a slowing economy squeezing middle-market affordability, elevated interest rates cooling the sales pace, and lingering cost pressures from tariffs, the financial heavy lifting must now shift decisively. The only logical, sustainable, and […] [Read More]