Topping the next-closest model by 3,350 online visits, the most-researched used vehicle on KBB.com for March was the Honda Civic. It generated 53,848 visits and was followed by the Honda Accord, which received 50,498 visits. Third on the most-researched used list was the Toyota Camry (47,450 visits), while the Toyota Corolla was fourth (34,452 visits), […] [Read More]

Judging by data analysis released today by Marchex, Inc.,  each time an employee at a dealership or service center answers the phone, he or she may have a good opportunity to turn that conversation into a sale. Marchex, a mobile performance advertising company, found that consumers now place millions of calls to the auto industry […] [Read More]

The average age of vehicles on the road continued to rise during the last quarter of 2012, according to data from Experian Automotive. During a webinar last week, the company reported that the average age of vehicles in the fourth quarter of 2012 was 10.4 years, up from 10.2 in the same period of 2011. […] [Read More]

Honoring the best in service quality, Volkswagen of America is sending national champions from four different dealerships across the U.S. to compete in the automaker’s Retail Qualification World Championship next month in Wolfsburg, Germany. The four champions from the U.S. taking part in the international competition are: — Service Consultant National Champion: Virko Tammaru from […] [Read More]

Auto dealerships face plenty of uncertainty regarding their business every day. How competitive is your pricing? How effective is your marketing? Do you have sufficiently trained staff? Do you have enough inventory? It would be great if you had one less worry: wondering if you’ve selected the right vehicle carrier. There are plenty of ways […] [Read More]

In response to the recent guidance from the Consumer Financial Protection Bureau on indirect automotive finance — which could have a signfincant impact on dealerships — Dealertrack Technologies will be holding a free webinar this week. The event is the latest in a series of compliance webinars from Dealertrack and is scheduled for Thursday  at […] [Read More]

As dealers highlight models to fulfill buyer demand for gas-sipping, high-performance vehicles, a new J.D. Power study showed satisfaction is declining among customers whose vehicles are equipped with a feature automakers are using to improve fuel efficiency. Specifically, customer happiness with run-flat or low-rolling resistance tires is softening, according to the J.D. Power and Associates […] [Read More]

AutoCanada Inc. announced 2012 fourth quarter and record annual financial results Wednesday, reporting growth in almost every segment of the business. With revenue increasing 9.8 percent in Q4 of last year to rest at $262 million, the dealer group announced that the number of used vehicles retailed increased by 1.8 percent, coming in at 2,172 […] [Read More]

This year’s Auto Remarketing Canada Conference, presented by CarProof, is less than four weeks around the corner. Conference organizers have extended the  early registration deadline to April 1, so you still have time to save $200. Speakers, attendees, exhibitors and sponsors make their way to the Fairmont Royal York on April 22 and April 23 […] [Read More]

As the New York International Auto Show gets under way, new rides are being launched right and left. To give dealers and others in the industry an idea of how these vehicles will hold up against time, price-wise, ALG’s Eric Lyman offered a bit of commentary from the show. Here’s what the ALG vice president of […] [Read More]