The leasing market has come roaring back: more leases written, greater penetration rates and even more vehicles flowing back in the used-car market off lease. So what does this mean for the used-vehicle side of your business? To figure this out, Auto Remarketing took five leasing trends highlighted in Manheim’s 2013 Used Car Market Report […] [Read More]

The Big 3 brands are making greater in-roads with today’s younger buyers, thanks largely to their fresh crop of smaller, fuel-friendly and more affordable cars of recent years. Yet still, they are not the ones benefitting the most from the bevy of Japanese car-brand defectors in the age 25-to-34 crowd, according to Edmunds.com. On Wednesday, […] [Read More]

The Auto Remarketing Canada 2013 Conference, presented by CarProof, is already well on its way for setting a new attendance record. Last year's conference brought more than 400 industry personnel together, and this year’s attendee list is trending in the same direction. To see the pre-show attendee list, click here. [Read More]

In light of predictions pointing to stronger used supply this year, Auto Remarketing reached out to three leading remarketing industry experts to see what five points of advice they have for dealers to get the most out of this changing dynamic. Here is what NADA Used Car Guide’s Jonathan Banks, Black Book’s Ricky Beggs and […] [Read More]

Used-car prices are likely to soften some this year, according to the latest RVI Risk Outlook, and it appears this trend will not stop anytime soon. In fact, it appears this decline will accelerate. After an anticipated 0.2-percent year-over-year downturn in the RVI Used Car Price Index for 2013, the firm is projecting used-car prices […] [Read More]

One of the trends that we’ve noticed over the last couple of years is the debate over gross and turn. Since the recession, there has been an isolated movement to treat all cars as commodities and be willing to take less gross on every unit. Ever run into a Carmax buyer at an auction? You’ll […] [Read More]

According to the J.D. Power and Associates 2013 U.S. Customer Service Index (CSI) Study released earlier this week, overall customer satisfaction with service at a dealer facility has increased to 797 (on a 1,000 point scale), up significantly from 787 in 2012. And the study found that buyer loyalty is directly connected to a dealership’s […] [Read More]

A North Carolina dealership was the scene of a Pepsi commercial that has been piling up millions of YouTube views and laughs, as viewers have tuned in to see the harried but hilarious reaction of a salesman sitting next to a disguised Jeff Gordon during a test-drive of a Chevrolet Camaro. [Read More]

It looks like efforts within the dealership to ensure that service customers leave happy are paying off. According to the J.D. Power and Associates 2013 U.S. Customer Service Index (CSI) Study released Wednesday, overall customer satisfaction with service at a dealer facility has increased to 797 (on a 1,000 point scale), up significantly from 787 […] [Read More]

Organizers of the Auto Remarketing Canada Conference, presented by CarProof, are  excited to announce the latest additions for this year’s agenda.   Joining this year’s Day Two keynote panel is Sarah Hill, social media manager for Toyota Canada Inc. On Tuesday morning, April 23, Canada’s top remarketing executives take the stage for a keynote panel […] [Read More]