Black Book predicted last week that the increase in small cars being made coupled with the disproportionate amount of consumers interested in purchasing them may lead to overproduction issues. Offering a different take, an Automobile.com survey paints an alternate picture of where demand for these models stands. It contends that the sales of compact and […] [Read More]

Nowadays, a dealer can assume that most every customer that comes through the store’s doors has searched the Internet once or twice before deciding on a dealership to try out. But how and when are shoppers turning to search engines, dealership websites and third-party sites during the shopping process? A new white paper from AutoTrader.com […] [Read More]

Since the recession of 2008 — when many automakers were left with too many vehicles and not enough buyers — the industry remains wary of overproduction. And according to Black Book analysts, the industry may be heading toward an “over-production issue with smaller cars.” The company contends that though more manufacturers are producing a higher […] [Read More]

If there’s any doubt as to the role the service department plays in brand loyalty, consider the following data provided by J.D. Power and Associates’ Canadian Automotive Practice. For Canadian customers who put their level of satisfaction with their most recent dealership visit at an 8 or 9 out of 10, just 17 percent claim […] [Read More]

Reflecting the wide variety of choices Canadian new-vehicle buyers have, the fourth annual Canadian Automotive Jury’s Best of the Best finalists cover several segments, including sedans, coupes, hatchbacks, SUVs, crossovers and sports and performance models. The 11 award contenders include four European, four Japanese and three domestic models as well as one Korean unit. The […] [Read More]

A new study by J.D Power and Associates is the latest to show that smartphones have become a major source of information among in-market car shoppers, making mobile websites more important than ever across the industry. According to J.D. Power and Associates’ 2012 Automotive Mobile Site Study, the results of which were released today, 31 […] [Read More]

Fifty-seven dealers from across the U.S. have been announced as nominees for the 2013TIME Dealer of the Year award, Ally Financial said Monday. Considered among the nation’s most successful dealers, these nominees also demonstrate a longstanding commitment to community service. In fact, a recent survey of U.S. dealers by Ally Financial found that more than […] [Read More]

In recent months, used-car prices have declined more rapidly than the slowdown in new-car prices, according to Kelley Blue Book. As such, there is more space now between used prices and new prices than there was earlier this year. However, KBB’s Alec Gutierrez emphasized that the gap should stay narrow enough to “prompt consumer consideration […] [Read More]

This fall season may be bringing more shoppers to the lots to purchase a certified pre-owned pick-up truck, and AutoTrader.com officials suggest now may be a good time for shoppers to consider these full-size rides. Why? AutoTrader explained there is a “pretty big gap between the average price of new models and CPO models” on […] [Read More]

When gas prices rise, so does consumer interest in hybrid vehicles, according to Arthur Henry, manager of market intelligence and market analyst at Kelley Blue Book. In fact, Henry noted this concept “reigned true” this month, as used hybrid cars increased 10 percent in share month-over-month, what he called “a direct response to the recent […] [Read More]