Imagine how sinking the feeling could be to discover the “cherry” you found showing 50,000 miles turned out to have 150,000 miles on the clock. This episode of the Auto Remarketing Podcast features two experts who are watching vehicle odometer fraud increase, offering recommendations to help dealerships and consumers avoid the potential pitfalls. Kirsten Von […] [Read More]

Operating a successful used-vehicle sales operation depends on two things: obtaining inventory for the right price and selling that inventory for the right price. As so many have discovered in recent years, it is not enough just to have used vehicles to sell. Those vehicles must be acquired strategically without paying more than necessary. Then […] [Read More]

Automotive retailers understand the importance of a well-designed, search engine-optimized website for converting Internet users to leads to sold customers. Developing websites optimized for user experience (UX) means providing your audience with a seamless experience via the interaction on the website. Websites are often designed to optimize aesthetics that are visually appealing to any viewer […] [Read More]

It’s like a virtuous circle for used electric vehicle affordability. An increasing percentage of pre-owned EVs are now priced under $25,000, the threshold to qualify for federal tax credits, which in turn would make those cars even more affordable. Here's how those numbers shake out ... [Read More]

ADESA chief economist Tom Kontos returns to the Auto Remarketing Podcast for a wide-ranging conversation with Cherokee Media Group’s Nick Zulovich. Kontos shared his views on wholesale values, interest rates and whether the used-car industry needs only routine maintenance or a major overhaul. The conversation can be found in the window below. [Read More]

With some of the most anticipated movies of the summer now in theaters, new survey data collected by OnePoll on behalf of Carvana highlighted what 2,000 respondents said about their dream car that they might have first spotted on the Silver Screen or elsewhere. The survey showed one in three respondents (33%) starting to nurture […] [Read More]

Quality of work and customer experience are more likely to drive vehicle service customers to return to a dealership for future maintenance and repairs than price, according to a survey conducted by DriveSure. The provider of customer retention products for new car dealerships released the 38-page 2023 Dealership Service Retention Report on the findings of […] [Read More]

After the largest month-over-month decline in more than three years, wholesale vehicle prices have continued to ease in July, according to a Cox Automotive analysis. The company’s mid-month Manheim Used Vehicle Value Index is at 213.1, as wholesale prices are down 1.0% from June and 11.1% softer than the full month of July 2022, when […] [Read More]

Overall satisfaction with automotive manufacturer websites has been steadily increasing since 2022, according to J.D. Power’s latest survey. The 2023 U.S. Manufacturer Website Evaluation Study – Summer showed a customer satisfaction score of 713 (on a 1,000-point scale) in the mass market segment, up five points from the 2023 winter survey and eight points from […] [Read More]

Used-vehicle sales are likely in for a somewhat bumpy ride in the second half of 2023, with interest rates and high prices putting downward pressure on pre-owned, according to the “Mid-Year Update & Intelligence Report” from CarGurus. But there was reason to be hopeful when looking at the used-car data from June. In its analysis, […] [Read More]