SAN FRANCISCO — LiveVox, a provider of hosted-dialer solutions, recently upgraded its custom multi-number dialing strategy suite. Company executives highlighted that now credit and collection call centers can build dialing strategies of up to 30 numbers per account. They believe the suite can better leverage information from skip-trace vendors. LiveVox went on to explained how the […] [Read More]

CARY, N.C. — Portfolio Recovery Associates, a purchaser and manager of defaulted and bankrupt consumer receivable portfolios for lenders, recently made its choice for a vendor to build predictive portfolio models. Company executives decided to go with the SAS Enterprise Miner for these services. "Portfolio modeling is critical for us," explained Patrick Lipsky, vice president of analytics […] [Read More]

DETROIT — AOL Autos recently published a list of the market's hottest crossovers for March, and ranking at No. 1 on this list of 15 bestsellers was the Toyota RAV4, whose sales climbed 116.7 percent year-over-year to 25,781 units during the month. "The Toyota RAV4 is one of the compact SUVs that created the class," AOL […] [Read More]

CARY, N.C. — Whether it's consumers or dealers, they're turning to AutoRemarketing.com to learn more about how the used-vehicle market might behave for the rest of this year. A story that analyzed industry trends and forecasts led traffic at AutoRemarketing.com for the second week in a row. Another item that shared the latest data available from […] [Read More]

SANTA BARBARA, Calif. — ALG has scheduled a free Webinar to discuss the latest residual value trends. The Webinar, titled "Learn How to Navigate This Year's Market Challenges and Come Out on Top," is set for 2 p.m. ET on April 29. "Between numerous recalls, emerging brands, and a resurgence of American muscle amid the continued […] [Read More]

MIAMI — LeaseTrader.com has found a rising amount of parents are turning to a different source to get into a favorable contract for a vehicle — adult children. In fact since 2008, site officials have spotted a 28.9-percent increase in middle-age parents asking their children to be a co-signer on a LeaseTrader.com vehicle lease. LeaseTrader.com believes the […] [Read More]

IRVINE, Calif. — With Earth Day 2010 coming on Thursday, the editors from Kelley Blue Book decided to reveal their selections of this year's Top 10 Green Cars. The newest version includes a mix of domestic and foreign brands with some vehicles using either hybrid or clean-diesel technology. Two vehicles on the list struck site editors most. […] [Read More]

IRVINE, Calif. — IntelliChoice.com rolled out its "Best Deals of the Month" for April recently, and despite the automaker's off-the-lot turmoil, several different Toyota models were the choice in a host of segments. Site editors conceded that competitors knocked a Toyota unit from a couple of segments, but many of the automaker's mainstays remained. All told, […] [Read More]

DEARBORN, Mich. — Ford tops the industry when it comes to customer satisfaction with its lineup's quality, and this has helped the automaker achieve resale value increases above the industry's average rate of improvement, according to the first quarter Global Quality Research System study. The GQRS study — conducted by RDA Group on behalf of Ford — is done […] [Read More]

CARY, N.C. — Showing how much dealers and auction executives want to know about the future, one of the top stories this week at AutoRemarketing.com discussed how the used-vehicle market might behave for the rest of the year. Another leading story from the week shared an update on congressional debate that could dramatically alter dealer-assisted financing. […] [Read More]