Mike Bolland, director of omnichannel customer insights and experience at Discount Tire, joins the Auto Remarketing Podcast, where he discusses the "touch-less experience" the company has adopted in response to COVID-19 and its applications in other industries. Bolland also discusses the omnichannel, end-to-end approach to the business, how Discount Tire gathers consumer feedback and more. […] [Read More]

Driven by climbing pre-owned demand and short new-car supply, retail used-vehicle prices in the first half of August had climbed 4.1% month-over-month, according to an iSeeCars.com analysis. Similarly, J.D. Power’s used retail price index was at 107.2 the week ending Aug. 23, up from 106.8 the prior week and continuing a long pattern of growth. […] [Read More]

The second half of the year has begun with a flurry of news of moves in the dealership buy-sell space, including the closing of Asbury Automotive Group’s purchase of certain assets of Park Place Dealerships. That deal, which was announced back in December, nearly scrapped in March before being revitalized in July and closing in […] [Read More]

When it comes to the pre-owned vehicles that are retaining their values the best, the pickup truck segment is leading the pack these days. Or as the lead analyst from Edmunds puts it, used pickups are having a “moment in the spotlight.” An analysis the company conducted in July examined all 2017 model-year trade-ins for […] [Read More]

The Conference Board Consumer Confidence Index decreased in August after declining in July, too. But the latest consumer survey by Cox Automotive pinpointed what could reverse that course and potentially push retail vehicle sales and financing higher. In what might not come as a surprise to some managers, the possible tonic is another direct stimulus […] [Read More]

There are nearly twice as many consumers per month using mobile devices for vehicle research as those using desktop computers. But whether a car shopper picks up their smartphone or fires up the computer may depend on what car-shopping task they’re completing, their age and even what car brand they’re researching. That’s according to researched released […] [Read More]

Used-vehicle sales this month are on track to beat year-ago figures by 4% and top July’s numbers by 2%, according to a forecast released Tuesday by ALG. Specifically, the analytics division of TrueCar is calling for 3.6 million used-vehicle sales for August. ALG chief industry analyst Eric Lyman said the year-over-year gain in used-car sales […] [Read More]

Same-store used-vehicle sales for the six publicly traded dealer groups fell a combined 11.2% year-over-year in the first half of 2020, Cox Automotive data shows, but there is still a silver lining to take away from that metric. Pre-owned operations for the public retailers are faring better than their new-car sales, and their decline in used-car […] [Read More]

Especially for dealerships in larger metropolitan areas where public transit is more prevalent, a new Cars.com study reinforced how valuable vehicles are to consumers nowadays — particularly ones who have made a purchase since the coronavirus pandemic began. Based on the individuals who participated in the Cars.com survey conducted earlier this month, 21% of respondents […] [Read More]

On Wednesday, the Federal Open Market Committee (FOMC) at the Federal Reserve released minutes from its July policy meeting that indicated: “Participants agreed that the path of the economy would depend on the course of the virus, which was seen as highly uncertain.” According to just-released data from consumer intelligence firm Resonate, a leading provider […] [Read More]