The respective Black Book and Cox Automotive used-vehicle value indices both reached their lowest levels since March 2021, but the erosion in wholesale prices could be on its way out, according to analysis accompanying one of the reports. Cox’s Manheim Used Vehicle Value Index came in at 196.1 last month, down 8.9% year-over-year and 0.6% […] [Read More]

The theme of Cox Automotive’s 2024 midyear review is… wait for it … No, I mean, that’s the theme: Wait for it. Uncertainty is the name of the game right now in the automotive market, according to chief economist Jonathan Smoke and Cox’s team of analysts, as consumers wait for any number of things — including ... [Read More]

The National Insurance Crime Bureau (NICB) and the National Highway Traffic Safety Administration (NHTSA) are intensifying their respective work this month. NICB and NHTSA are raising awareness during National Vehicle Theft Prevention Month to promote education to encourage collaboration between law enforcement and vehicle owners. Earlier this year, NICB released a vehicle theft trend analysis, […] [Read More]

While automotive recalls in the second quarter of 2024 declined significantly from Q1, the total number of recalled vehicles for the year has soared past 14 million, according to the latest quarterly recall report from recall management platform BizzyCar. The report, which analyzed data from the National Highway Traffic Safety Administration and U.S. Department of […] [Read More]

Tesla is beginning to experience what older automakers have seen happening for decades. It’s the phenomenon when the price point for a used model is quite attractive to a buyer versus a similarly equipped new one. Let’s get into the numbers shared by Tesla as well as Cox Automotive and Edmunds. Tesla reported on Tuesday […] [Read More]

If a shopper who arrives at your dealership is on the hunt for an inexpensive used vehicle that can seat the whole family, here’s a selling point: Now might be the time to buy. The CARFAX Used Car Index released last week shows family haulers like vans/minivans, pickup trucks and SUVs showed the largest month-over-month […] [Read More]

With July 4 on the horizon, car-shopping marketplace Cars.com unveiled its 19th annual American-Made Index, evaluating more than 400 vehicle models to compile a list of the 100 vehicles contributing most to the U.S. economy in manufacturing, parts sourcing and employment. But you might notice something a little different about this year’s list. Six of […] [Read More]

When it comes to calling the service department, Acura dealers are providing the industry’s best customer service. That’s the conclusion of Pied Piper’s 2024 PSI Service Telephone Effectiveness Study, which ranked Acura first among the 34 automobile brands analyzed for the efficiency and quality of service telephone calls from a customer’s objective of quickly and […] [Read More]

If your service-drive volume dips slightly this week because of Fourth of July, don’t fret. Those ROs might jump noticeably next week and beyond. And rental cars currently in service might be getting quite a holiday workout, too. AAA projected 70.9 million travelers will head 50 miles or more from home during the Independence Day […] [Read More]

In today’s digital age, a wave of innovation is surging through nearly every sector. The trucking industry is no exception. Artificial intelligence combined with machine-learning algorithms are finally harnessing the data trucking companies have been collecting for years. This no-longer dormant data is now being transformed into actionable insights that are improving efficiencies, streaming workflows, […] [Read More]