Vietnamese electric vehicle manufacturer VinFast Auto announced it has created a dealer advisory board consisting of representatives from the company’s U.S. dealerships. VinFast, which currently has 25 dealerships in 10 states, said it selected the board’s members based on customer service commitment and industry expertise. The board will serve as a communication channel between the […] [Read More]

Joe Laux completed the selloff of his truck business last week, with the sale of two truck stores in La Crosse, Wisc., to two Wisconsin-based dealer groups. Dahl Automotive acquired La Crosse Truck Center Ford and Kriete Truck Centers purchased La Crosse Truck Center Mack-Isuzu, according to Haig Partners, which advised the seller in the […] [Read More]

Dealers give up on leads far too often when those prospects are still interested in the dealership, according to the latest research by Foureyes. The sales software provider said its data on sales process data among U.S. automotive dealerships sheds light on the opportunity for “hidden leads” in dealership CRMs. Foureyes defined hidden opportunities as […] [Read More]

Carvana’s new initiative to support automotive education has some fast company. In conjunction with this weekend’s Brickyard 400 at Indianapolis Motor Speedway, the online used-car retailer has joined with seven-time NASCAR Cup Series champion Jimmie Johnson in a project to donate equipment and funds to Arsenal Technical High School in Indianapolis. Carvana Racing has partnered […] [Read More]

Repairify and NAPA have joined forces to give repair shops access to original equipment tools. Auto service/repair technology and data provider Repairify announced a “preferred partnership” with the aftermarket auto parts and repair giant to create asTech Mechanical, a single device the companies said allows shop owners to use most OE tools remotely. “For almost […] [Read More]

Overall satisfaction with car manufacturer websites hit its highest level in 3½ years, according to the latest study by J.D. Power. The research firm’s 2024 U.S. Manufacturer Website Evaluation Study — Summer attributed that jump to rising new-vehicle inventories and increased incentives. “There were numerous macroeconomic factors, such as the lack of chips and inventory, […] [Read More]

Another day, another major acquisition for Penske Automotive Group. The global automotive giant added another dealership Tuesday with the purchase of Bill Brown Ford in Livonia, Mich., from Tom and Ruth Ann Brown. The dealership, founded in 1940, has been named the nation’s highest volume Ford dealer each of the past three years and claims […] [Read More]

When a car shopper is looking for a particular type of vehicle — for example, a used Honda Civic — and you happen to have one on your lot, how do you convince the shopper that your Civic is better than a similar one at your competitor’s car lot? What if the car shopper asks […] [Read More]

AutoNation has added to its board of directors with the appointment of Claire Bennett as an independent director, effective July 8. The company called Bennett “a tenured global leader with an extensive customer experience, general management and consumer services background,” citing her experience as a senior executive “to help drive significant transformation in large, complex […] [Read More]

Asbury Automotive Group has promoted Dean Calloway, a longtime attorney for the company, to the position of senior vice president, general counsel and corporate secretary. The promotion is part of the company’s transition plan following the retirement of senior vice president, chief legal officer and secretary George Villasana, which became effective June 30. Villasana will […] [Read More]