Retail

The level of brand loyalty among CarMax customers has stayed pretty much the same since 2017 — only the brands have changed. Back then, CarMax pored through its data to look at the brands, models and types of vehicles its customers repurchased the most. This month, the national used-car retailer went back through its sales […] [Read More]

Holman has opened a new BMW dealership in the Portland, Ore., area that the company is touting as “state-of-the-art.” Holman said BMW of Tigard features a contemporary showroom designed to “enhance the buying process and deliver the exceptional customer experience that has long been a hallmark of Holman dealerships.” The company said the dealership includes […] [Read More]

In the years immediately following the COVID-19 pandemic, auto dealers experienced a paradigm shift in inventory management, pricing strategies, and overall business operational strategy. The unprecedented circumstances led to a period where inventory acquisition was viewed as a “get it however you can” mentality. However, as the market dynamics for supply chains have reverted back […] [Read More]

Hyundai Motor America and Colorado Hyundai dealers donated $150,000 to Children’s Hospital Colorado as part of KALC-FM’s 2024 Alice Cares for Kids Radiothon. The radio station, known as Alice 105.9, holds the two-day event annually to raise money for the hospital’s patient care, research and advocacy, helping foster better outcomes and opportunities for young patients. […] [Read More]

SmartGroups is going to Disney World — and it’s inviting independent retail dealers throughout the nation to join in. The 20 Group provider has partnered with the Disney Executive Leadership Institute for a three-day training session for up to 75 dealers, set for May 20-22 at Walt Disney World in Orlando, Fla. The program, which […] [Read More]

Car Pros Automotive Group chief financial officer Shirley Jones has been honored by CDK Global as one of its 2024 Women Paving the Way. The award recognizes women in the automotive industry who contribute, connect and collaborate to elevate the role of women. “We are delighted to honor Shirley Jones for her grit, determination and […] [Read More]

Relying on luck? Then move to Vegas. March is the month of Saint Patrick’s Day and the luck of the Irish — so let’s talk about luck. Never underestimate the power and gift of luck, but remember: It’s a bonus, not a plan. In fact, most people you might consider to be lucky, in most […] [Read More]

Next up on our series of episodes from NADA Show 2024, Erin Kerrigan, who is co-founder and managing director of Kerrigan Advisors, connects with Cherokee Media Group’s Joe Overby during the J.D. Power Auto Summit in Las Vegas. They discuss dealership buy-sell activity, dealer groups diversifying their lines of business, the state of used-car standalone […] [Read More]

Tech-enabled mobile car care company Yoshi Mobility bolstered its operations along the West Coast by acquiring Mobile Auto Concepts Inc., the companies announced. The San Francisco-based mobile automotive services company, which specializes in tire care and replacement, preventative maintenance, multipoint inspections, eco-friendly washes and more, operates in major western markets, including San Francisco-San Jose-Oakland, Sacramento, […] [Read More]

Holman has closed its acquisition of North Carolina-based Leith Automotive Group, a deal Holman said nearly doubles its automotive retail business. The companies announced an agreement for the transaction in January. The purchase, which Holman said is the largest in the company’s 100-year history, includes 13 new-car franchises and an auction center — the first […] [Read More]