Like many others in the industry, the leadership at Volkswagen Group of America recognizes the increasingly important — and profitable — role that the certified pre-owned segment plays in today’s auto market. And as many in the industry can attest, there are certainly benefits to ramping up things on the certified side, such as fostering greater customer loyalty. [Read More]

The National Automobile Dealers Association broadened its scope of NADA University partners by bringing in a new one to boost its human resources offerings. The newest partner aimed at providing comprehensive education and training resources for dealers and their staffs is EZ-HR, an online human resources trainer. The association emphasized NADA University now offers dealers a […] [Read More]

Penske Automotive Group recently acquired a pair of franchise dealerships in the Cleveland metropolitan area consisting of Fred Baker Porsche and Audi franchises in Bedford, Ohio. The company plans to rename the showrooms Porsche of Bedford and Audi Bedford. Other terms of the transaction are not being disclosed. Penske did explain the acquisition is meant […] [Read More]

Auto Remarketing recently heard from CarMark Certified Pre-Owned dealers about what kind of results they are seeing with the program. One of the dealers represents an independent lot established in 1974. Another CarMark dealer joined the program after losing his franchise designation because of General Motors’ restructuring. What do both stores have in common? They’re witnessing strong success at boosting profits and customer relationships with […] [Read More]

In addition to announcing the most-searched for 2010 used vehicles on its site, CarMax revealed that comparable-store used sales climbed 16 percent for the fiscal third quarter. Explaining this uptick to investors, the chief executive officer said this figure represents the company’s strongest comparable in several years. [Read More]

Auto Remarketing recently learned that Kia Motors America has now partnered with both AutoTrader.com and Experian Automotive to enhance its certified pre-owned program. As part of the deal with AutoTrader.com, the site will now display Kia’s certified inventory prominently. [Read More]

More than 228,000 Volkswagen models — including the Golf, Jetta, New Beetle and Rabbit — are part of a safety recall announced Wednesday by the National Highway Traffic Safety Administration. Officials said the recall stems from a defect that could compromise the under-hood fuel supply line. The vehicles being recalled include: —2007-2009 model year Golf. —2007-2009 […] [Read More]

Chrysler confirmed Wednesday an extensive recall involving Chrysler and Dodge minivans and Ram pickups. The automaker explained it will conduct a voluntary safety recall of certain 2008 Chrysler Town & Country and 2008 Dodge Caravan and Grand Caravan minivans. Franchise dealers have been instructed to inspect and replace as necessary Heating, Ventilation and Air Conditioning […] [Read More]

Payless Car Sales revealed this week that Experian Automotive’s AutoCheck is now the exclusive vehicle history report provider for its pre-owned vehicle inventory at stores throughout the country, individual sites and corporate site. Under this agreement, history reports will be available to customers for free on all pre-owned vehicles at Payless Car Sales franchise dealerships or listed on its websites. […] [Read More]

As a charity auction centered on the vehicle wrapped up, General Motors’ Detroit-Hamtramck Assembly Plant shipped out its first batch of Chevrolet Volts this week, units that were destined for customers in California; Texas; Washington, D.C.; and New York. The automaker expected these vehicles to arrive at dealer lots during the next few days. GM […] [Read More]