More than 700 General Motors dealers recently took home 2009 Mark of Excellence awards, Auto Remarketing learned this week. The list of winners represents a broad spectrum of the U.S. markets. The dealers recognized by GM for their achievements appear to be quite honored. For example, Jim Ellis Chevrolet claimed its management beamed with pride and gave a pat on […] [Read More]

NADA University said Wednesday that its services are now available for all professionals in the auto business. Officials also revealed that NADA University has made several upgrades and also brought in a new NADA University partner in 30-year industry veteran Jeff Sacks, who will be a part of the training team. Looking more specifically at […] [Read More]

The Pre-Owned Automobile Dealers Alliance recently announced that another Partner has come on board. The 10th Alliance Partner is AutoTrader.com, a leading online marketplace for buying and selling new, certified and used vehicles. AutoTrader.com will join other POADA Partners, which include Manheim.com, Ally Financial, EasyCare, DealerTrack, CDMdata, Carfax, RouteOne, Black Book and Kelley Blue Book in […] [Read More]

The Regulatory Affairs Committee of the National Automobile Dealers Association updated members this week about deadlines for compliance with spill prevention, control and countermeasure rules for oil established by the U.S. Environmental Protection Agency. The SPCC rules amended in 2008 provide dealerships with regulatory relief by creating a category of Tier 1 qualified facilities. Service […] [Read More]

The Pre-Owned Automobile Dealers Alliance recently announced that AutoTrader.com, a leading online marketplace for buying and selling new, certified and used cars, has joined the Alliance as a Partner. AutoTrader.com will join other POADA Partners Manheim.com, Ally Financial, EasyCare, DealerTrack, CDMdata, CARFAX, RouteOne, Black Book and Kelley Blue Book in connecting with and providing value […] [Read More]

Hyundai Motor America said Tuesday that Dave Zuchowski has a new role with the automaker. The executive, who has been with the company since 2007, is now serving as executive vice president of sales. In this position, his duties include heading up Hyundai Motor America’s sales, sales operations, market representation and field operations functions, as well as […] [Read More]

To better capture the “voice of the customer," J.D. Power and Associates plans to establish what it’s calling the J.D. PowerPanel. Executives said the J.D. PowerPanel is scheduled to launch during the fourth quarter. They contend this group will enhance the company’s existing survey-based customer satisfaction and product quality research by expanding the demographic and geographic range […] [Read More]

Jim Ellis Chevrolet announced Monday that it is in some elite company. The dealership said it is among the Southeast’s four Chevrolet stores to be honored with General Motors’ Mark of Excellence for 2009. Officials said that just the top 7 percent of the 3,000 Chevrolet dealers in the U.S. earn this distinction, which lauds […] [Read More]

General Motors announced late last week that it’s conducting a voluntary safety recall of 3,996 Cadillac SRX crossovers from the 2010 model year. The reason is possible damage to the power steering line. Based on GM analysis, executives explained the issue is believed to exist in only two or three of the recalled vehicles. If […] [Read More]

The Canadian used-vehicle market is expected to continue to show upward movement and eclipse the 3 million sales mark in 2011, according to industry analyst Dennis DesRosiers, who attributed most of this to vehicles being “so well built” these days. Given the vehicle quality, many shoppers are entering the market on the used side. More specifically, following a […] [Read More]