The used-car market continues to face several headwinds, and amid those challenges, Cox Automotive shared an update on how pre-owned sales fared in early 2023. According to data provided specifically to Auto Remarketing via email, there were an estimated 9.38 million total used-car sales in the first quarter, down from 9.62 million in Q1 2022. Total used-car sales came in ... [Read More]

The certified pre-owned vehicle market is not only exceeding expectations in early 2023, it outpaced year-over-year improvements in overall used-car sales last month at dealerships. According to a Cox Automotive analysis of Motor Intelligence data, there were 229,542 CPO sales last month, which beat year-ago numbers by 4.2% and was an 11% improvement over February. […] [Read More]

This feature is part of Auto Remarketing’s upcoming “Beyond the Transaction” edition, which is the May print issue of the magazine.  It is available for Cherokee Media Group Premium subscribers now.  “The sales department sells the first car; the service department sells the second” is a well-known dealership saying. And the service department’s importance to […] [Read More]

What new-model shoppers think of a specific brand very well could be an indicator of how used-vehicle shoppers evaluate that badge, too. So, Kelley Blue Book’s 2023 Brand Image Award winners could help dealerships shape their inventory for the remainder of the year and beyond. Honda, Toyota and Tesla dominated the award categories that are […] [Read More]

Buying cars from consumers has proven to be a popular route, as dealers face tight supply at auction and other wholesale channels. With that in mind, one California group is putting some digital infrastructure behind this strategy. The Del Grande Dealer Group announced a new platform this week that allows a consumer to sell their […] [Read More]

Rapid Recon now is offering more resources to its clients without an additional cost. On Monday, the originator of reconditioning time-to-line (T2L) software for dealerships launched what it’s calling Drive2Five, a five-part series of performance modules for users of Rapid Recon dealership workflow software. Rapid Recon explained that Drive2Five is designed to make users of […] [Read More]

Dominion DMS announced a partnership on Thursday with Dealership For Life, which helps dealers in creating programs for branding, program administration, staff training and generating retention, sales and service profits. “Customers are the lifeblood of a dealership, and it is imperative to raise customer satisfaction to the highest level possible,” said Arlene Clements, VP of […] [Read More]

This feature is part of Auto Remarketing’s upcoming “Beyond the Transaction” edition, which is the May print issue of the magazine.  It is available for Cherokee Media Group Premium subscribers now.  While they currently represent only about 6% of U.S. auto sales, battery electric vehicles are already making their impact felt in dealerships’ service departments. BEV owners’ dissatisfaction with their service experience helped pull down the overall score on J.D. Power’s 2023 U.S. Customer Service Index Study. That needs to be fixed ... [Read More]

Marty Miller returned as a guest on the Auto Remarketing Podcast to go through some of the data contained in Experian’s latest quarterly Automotive Market Trends Report. The director of product data and implementation also reviewed what Experian is calling “the sweet spot” for dealership service drives based on current vehicles in operation and other […] [Read More]

Gill Automotive Group has purchased H&J Chevrolet in Kerman, Calif., from Rick and Mike Teixeira, according to a news release from Performance Brokerage Services, which advised on the deal. The dealership was founded 57 years ago by John Teixeira, whose sons Rick and Mike now operate the business. As for the Gill group, it now […] [Read More]