TotalCX, a provider of artificial intelligence-driven customer experience management solutions, has added Sandler Partners to its partnership program. Sandler Partners’ network of independent sales experts tries to help organizations manage the complexity of technology solution design and sourcing. “The Sandler Partners community is an ideal outlet for the TotalCX product suite,” TotalCX chief sales officer […] [Read More]

Artificial intelligence is rapidly transforming nearly every industry, and the automotive sales, remarketing, and transportation sector is no different. AI-powered vehicle inspections have recently emerged as a groundbreaking innovation. Vehicle inspections are crucial to determining a car’s condition and value, facilitating informed decisions for both buyers and sellers. In an industry that is increasingly buying, […] [Read More]

A car is transportation, first and foremost. But as in-vehicle entertainment systems have become more prevalent, they also have become an essential part of the driving experience. That is evidenced by a recent survey of 1,015 vehicle owners conducted by Censuswide and commissioned by DTS, a wholly-owned subsidiary of entertainment technology company Xperi Inc., which […] [Read More]

CallRevu, a provider of automotive call monitoring systems, announced it has developed an artificial intelligence-powered agent training and coaching platform in collaboration with AI-first technology company iWish AI. The platform, called TestTrack, will be released later this year as part of CallRevu’s training suite. The platform, which the company said is “the next phase of […] [Read More]

Tech-enabled mobile car care company Yoshi Mobility has closed on a $26 million Series C round that includes some heavy hitters in business. Among the strategic investors in the latest funding round are familiar automotive names General Motors Ventures and Bridgestone Americas, and international investors Universal Motors Agencies and Shikra Limited. Yoshi Mobility, launched out […] [Read More]

Rapid Recon wants to help car dealers get their forms in order. The dealership software provider has introduced Custom Forms, a free feature for users of Rapid Recon’s T2L used-car reconditioning workflow software designed to help dealers personalize, customize and digitize the forms used in fixed and variable operations. Custom Forms is designed to convert […] [Read More]

Orbee, a provider of automotive customer experience middleware, has integrated with phone system and call analytics provider Car Wars in a partnership designed to enrich shopper profiles with advanced voice data and facilitate a deeper understanding of shoppers’ behavior before, during and after voice conversations. Orbee’s Customer Data Platform now includes call data from Car […] [Read More]

In an era where economic indicators interlace with consumer behavior to dictate market dynamics, the automotive industry, particularly the used-car segment, finds itself at a crossroads. One of the less discussed, yet increasingly prevalent phenomena within this sector is the rise of underwater trades — situations where the amount owed on a car loan surpasses […] [Read More]

In this episode of the Auto Remarketing Podcast, Signal Technologies chairman and CEO Steve Jillings and chief commercial officer Tyler Hall sit down with Cherokee Media Group senior editor Joe Overby at NADA Show 2024 in Las Vegas. Signal specializes in the Canada-to-U.S. used-vehicle market, so the conversation delves into important reminders for dealers importing […] [Read More]

UsedCars.com is getting a new start. AutoWeb Inc., a service for connecting automotive buyers and sellers, announced the “relaunch” of UsedCars.com, a site dedicated to helping consumers and dealerships navigate the used-car market. In a news release, the company said the update continues its legacy automotive audience acquisition and lead generation, and a step toward […] [Read More]