Car Wars, a provider of call-tracking and phone-handling systems for the auto industry, has announced an integration with DriveCentric’s customer relationship management software to handle text messages. The collaboration, the company said, uses the advanced capabilities of both Car Wars and DriveCentric to “redefine customer engagement and dealership efficiency.” The texting integration between Car Wars […] [Read More]

ACERTUS wants to make vehicle shipping transparent. The automotive logistics-as-a-service platform has launched its new Transportation Management System, designed to give shippers visibility into the process with real-time GPS tracking, digital inspection data, automated reporting and custom data visualization. The company said its new platform, powered by artificial intelligence/machine learning and seamless connectivity with ACERTUS’s […] [Read More]

Autosled, a provider of digital technology for vehicle transport logistics, has promoted vice president of data and analytics David Darden to chief information officer, the company said. In his new position, Darden will lead Autosled’s information technology and oversee its systems and operations, and will be responsible for the company’s software development. “Our customers want […] [Read More]

Ravin AI, a provider of artificial intelligence-driven vehicle inspection tools, has been granted a U.S. patent for its DeepDetect car inspection system. The newly patented technology uses advanced deep learning AI algorithms to significantly enhance the accuracy of vehicle reports, fostering greater transparency among vehicle owners, service providers and businesses. The company said DeepDetect, which […] [Read More]

For the second time this month, CarGurus added a new, high-level executive. On Monday, CarGurus announced the appointment of Elisa Palazzo as its chief financial officer in a move that’s effective Dec. 4. The news surfaced a little more than a week after CarGurus named former OPENLANE and Cox Automotive executive Zach Hallowell as the […] [Read More]

ActivEngage announced that its automotive messaging and consumer engagement solution now is securely integrated with CDK Global Elead CRM. The Elead delivery API is now available through the CDK Global Fortellis Marketplace. The integration is geared to give automotive dealerships the capability to seamlessly retrieve ActivEngage inbound chat and messaging data via secure data-protected API […] [Read More]

Get Spiffy Inc., an on-demand car care, technology and services company, has introduced a new tool designed to enhance transparency and trust in auto servicing by providing hyper-detailed visual tire diagnostics. The company said the tool, called Easy Tread, corresponds with evolving customer expectations for more visual communication in auto repairs, citing J.D. Power’s 2022 […] [Read More]

It might be one of the most frustrating questions asked at your dealership. “Where’s that part we ordered?” To help solve those issues and more, Dominion DMS announced an integration with ScanIt Parts on Monday. It’s designed to allow for the combination of state-of-the-art wireless technology with barcode scanning and printing equipment. The companies said […] [Read More]

There’s good news and bad news in CDK Global’s 2023 State of Cybersecurity in the Dealership Study. The good news is that dealers are getting serious about cybersecurity, with 90% of the respondents saying it is very important or extremely important relative to other operational areas and 53% of respondents being confident in their current […] [Read More]

SME, a nonprofit committed to accelerating new manufacturing technology adoption and building North America’s talent, has added a new training program, and an electric vehicle fundamentals certification to serve the quickly evolving talent needs in the electrification market. SME said the expansion builds on its long history serving the automotive industry’s talent needs and accelerating […] [Read More]