Provider Exchange Network, a division of Open Dealer Exchange, announced Wednesday that it has agreed to integrate with the OptionSoft Technologies F&I Menu. Officials believe this integration will allow OptionSoft to better serve its thousands of dealers via PEN’s streamlined electronic rating, forms and contract booking connection. The company reiterated that PEN is designed to […] [Read More]

According to a recent eMarketer report, 88 percent of mobile phone users check their email via their device daily. With that level in mind, the dealer support staff at Cars.com wondered if your dealership sends mobile-friendly email. Cars.com acknowledged that getting your contacts to open an email, read it and take action on it may […] [Read More]

Autobytel went to the auto finance sector to find the newest member of the vehicle purchase request website’s board of directors. Set to be a part of the board and its audit committee is Michael Carpenter, Ally Financial’s chief executive officer. “We are honored to welcome Mike to the Autobytel board,” said Michael Fuchs, chairman […] [Read More]

Lease returns just got easier for Nissan and Infiniti customers. And dealers may be able to take advantage of more potential customers coming in to purchase a new ride after cashing their lease in. The two Japanese brands revealed late last week their new app called RPM Mobile. “This app allows dealers to complete a […] [Read More]

Dealerships may want to look into where they are putting their dollars while investing in digital media, according to online auto shopping behavior research company Dataium LLC. In a study commissioned by Cars.com, Dataium apparently found “inefficiencies” between dealerships’ digital marketing mix and the quantity and quality of traffic to their websites.   [Read More]

Edmunds.com is expanding its “Hack Days” program to invite auto industry professionals in to share their ideas on improving the car-buying experience for dealers, consumers and automakers. Edmunds.com has set the date for this two-day “Hackathon” as Nov. 29–30. It will be at the company’s Santa Monica, Calif., headquarters. Industry insiders and other innovative thinkers […] [Read More]

Salesforce.com has announced the addition of its new chief automotive officer, appointing a longtime leader from Nissan and Renault. Joining salesforce.com as executive vice president and chief automotive officer is Patrick Pelata, who will be responsible for leading the company’s strategy for delivering social and mobile cloud technologies to the automotive industry. Pelata has 28 […] [Read More]

How will Facebook help me with sales? Does social networking really make a difference when it comes to customer/dealer relationships? How can I best engage customers through posts? As many dealers continue to ask similar questions amid Facebook gaining more and more popularity among vehicle shoppers, digital solutions company Jumpstart Automotive Group aims to address […] [Read More]

Online marketplace eBay Motors this week announced upgrades to its certified pre-owned platform that the company says are designed to provide OEMs and dealers with a more robust online sales channel, to complement brick-and-mortar dealerships. The revamped CPO platform includes redesigned showroom and brand pages, eBay Motors said, as well as enhanced listing templates and […] [Read More]

CarWoo and DealerTrack revealed Wednesday that they are partnering to deliver payment calculation and credit application capabilities directly to CarWoo users. DealerTrack’s PaymentDriver and FinanceDriver tools will now be directly integrated into the site’s marketplace and its new Dealer Premium offering, officials noted. [Read More]