The UsedCars.com website of Dealix has been enhanced with two new features designed to help dealers drum up more exposure and interest in their used vehicles. More specifically, UsedCars.com now includes vehicle videos, as well as dealership-branded contextual spotlight ads. The announcement was made earlier this week by the Dealer Services Group of Automatic Data […] [Read More]

Fleet services provider ARI recently revealed  the launch of its new Sustainable Fleet Management Microsite. The site is designed to be a resource to “help fleet managers stay informed of environmental management issues related to alternative fuels, emissions, fuel use and new green technologies,” the company shared. Moreover, the new website provides information on how […] [Read More]

Ford declared this week its customers will soon benefit from a major software upgrade to MyFord Touch following a real-world beta test with about 1,000 Blue Oval employees. The OEM explained the software upgrade is coming for 2013 models and to owners of existing MyFord Touch-equipped vehicles. Ford noted the employee beta test is part […] [Read More]

Aimed at boosting all facets of a store’s operation, Nissan Motor Co. recently formed a strategic relationship with Microsoft Corp. to collaborate and create a next-generation dealer management system based on Microsoft Dynamics CRM. Using the powerful foundation of Microsoft Dynamics CRM and the industry expertise of Nissan, officials believe the two companies will blend […] [Read More]

NCM Associates announced Tuesday that it is offering an annual training subscription plan for dealers that includes unlimited access to core NCM Institute courses for all managers across multiple dealership points. This access is provided for 12 months and lets managers take as many courses as they want to during that period. The NCM Institute’s […] [Read More]

In an industry known for its outspokenness, a new business model has taken front and center as new cause for debate — TrueCar.com. And Scott Painter, company founder, has addressed this head on in the form of an open letter to the automotive community. TrueCar, which recently signed an exclusive deal with Yahoo Autos, as […] [Read More]

Dominion Dealer Solutions announced a re-organization on Tuesday that basically streamlines all of the company’s individual businesses under one roof. And with the new structure, the company also revealed a few changes in leadership roles. As to why it is bringing all its products and businesses under the same umbrella, the changes are part of […] [Read More]

With texting continuing to grow as one of consumers’ preferred forms of communication, it is becoming even more important for dealers to utilize this technology. And now, customers don’t even need to access a store’s website or jot down a number in order to start texting and communicating directly with dealership personnel. [Read More]

Nearly every day, a dealership asks me this burning question: “How can I increase my engagement on Facebook?” What they’ve come to realize is that while it’s “easy” and “free” to set up a business page, it’s quite another to create fan engagement and foster a community. [Read More]

Vincentric, a provider of vehicle cost-of-ownership data based in the U.S., has now brought its services to Canada. The company announced that it has launched a Canadian database that will provide the country’s auto industry — including dealers and automakers — with ownership data for close to 5,000 model-year 2011 and 2012 vehicles. “With the […] [Read More]