The phone not ringing at your dealership likely is not a good sign for either your retail department or service drive. But having the phone ringing so much that your staff can’t keep up can be a challenge, too, so a quartet of service providers formed a pair of partnerships to help. First, WeGotYourCalls, a […] [Read More]

Work Truck Solutions has named a new CEO: Aaron Johnson. With this move, which is effective immediately, Kathryn Schifferle will transition from the role of CEO to that of chief vision officer. “Just a few years ago, we were very fortunate to bring on board one of our earliest advisors, Aaron Johnson, and he met […] [Read More]

Electric vehicles. They’ve dominated discussions in the auto industry as of late, and they are likely posted for growth in coming years. EV and all the moving parts they entail (charging infrastructure, battery health, range calculation, etc.) have been brought to the forefront, as the energy industry turns away from fossil fuels toward cleaner energy […] [Read More]

DrivenIQ announced this week that Alex Lindblad has joined the company as chief technology officer and business advisor. This moved arrived a little more than a month after DrivenIQ said it has raised $15 million in a Series A funding round backed by Capstone Technologies Group. Now as CTO of DrivenIQ — an authority in […] [Read More]

Sonia Jain is returning to Cars.com as chief financial officer on Oct. 17 after stepping down from that position in April to pursue another career opportunity. Jandy Tomy has been interim CFO since April and will remain with CARS as executive vice president of finance and treasurer. “We are thrilled to have Sonia back as we […] [Read More]

As America continues to lean into the idea of electric vehicles, new research from AAA did find some hesitation, with top objections such as range anxiety, cost and accessibility holding consumers back from plugging into these models. Armed with that information, AAA Club Alliance (ACA), the fourth largest club in the national AAA federation, recently […] [Read More]

CarNow has named a senior vice president of engineering, who will head up software development and operations. Hired for the role is Dan Jemiolo, who was vice president of engineering for the user interface platform at Salesforce. Jemiolo was also the founder and site executive of the company’s research and development office in Raleigh, N.C. […] [Read More]

CDK Global wants dealers to oversee what the company believes is one of their most important parts of their businesses. This week, the automotive retail software provider unveiled what it dubbed, “Data – Your Way.” The announcement came at its second annual CDK CONNECT, an event that brings the industry together and showcases how CDK […] [Read More]

A longtime executive on the remarketing side of the car business is now with PAVE, which provides a photo-based automated vehicle inspection platform. Mike Francis, whose background includes time with Alliance Inspection Management, SmartAuction and VW Credit, is now the vice president of sales with PAVE. Francis’ most recent role prior to PAVE was as […] [Read More]

On Tuesday, Dominion DMS and TruVideo revealed the results of their collaboration to help the service drives at dealerships. The companies announced a certified SecureVUE integration between TruVideo’s shopper engagement and service experience products and VUE DMS. TruVideo is a conversational commerce platform that uses text and video to help dealerships establish trust and streamline […] [Read More]