Car Wars is adding a timely element to its Mystery Shop Scorecard. The provider of call-tracking and phone-handling systems for auto dealerships said its system now includes on-demand reporting to provide near real-time insights from its recorded phone calls. Previously, Mystery Shop Scorecard data was made available through monthly reports, but after feedback from its […] [Read More]

Fullpath is joining up with General Motors and its dealers. The marketing automation and customer data platform (CDP) that was one of this year’s Emerging 8 honorees announced it has been selected as an approved turnkey certified provider for GM’s in-Market Retail (iMR) funds, a designation that gives GM dealerships access to Fullpath’s CDP and […] [Read More]

LotLinx executive chairman Len Short joins the Auto Remarketing Podcast to discuss the company’s new Vincensus report, a new monthly and quarterly analysis that shares real-time vehicle inventory data and insights. “Data is the key to your future. It’s the key to your competitiveness,” Short said in the interview. “Dealers are waking up to this […] [Read More]

Where is fraud most prevalent in the car-buying process and how can dealerships work to prevent it? QoreAI CEO Todd Smith addresses these topics and more in this Auto Remarketing Podcast with Cherokee Media Group senior editor Joe Overby. The company, which provides dealers with software to aid in identity verification, streamlined document management, and […] [Read More]

Electric vehicle charging network IONNA has a new home – and some new leaders. IONNA – a joint venture founded by a coalition among automakers BMW, General Motors, Honda, Hyundai, Mercedes-Benz, Kia and Stellantis – has selected Durham, N.C., as its global headquarters, which the company said in a news release allows it to accelerate […] [Read More]

Solera is getting a lift from Uber. The provider of vehicle lifecycle management software, data and services, announced an exclusive rideshare collaboration with Uber for Business through Solera’s RedCap platform. RedCap’s shuttle service, powered by Uber for Business, not only provides rides for customers, it also offers access to parts delivery through Uber Direct. Solera […] [Read More]

Artificial intelligence seems to be spreading into everything these days. So why not vehicle history reports? Vehicle history report platform Bumper.com’s answer to that question is a new feature called Smart Insights, designed to use generative AI to “analyze and distill” the most important information in a history report. The company said Smart Insights is […] [Read More]

Orbee and ActivEngage are working together to help dealerships. This week, the provider of customer experience middleware for the automotive industry said it has integrated with the automotive chat and text communications platform. Orbee and ActivEngage highlighted their integration allows for the data from a shopper’s interaction through the ActivEngage platform to be unified with […] [Read More]

Dealer eProcess wants to take auto dealers to the top of the mountain. The website and digital marketing agency hopes to do that with the launch of Everest, its new website platform for dealers in the U.S. and Canada. Everest is designed to be an all-in-one solution to drive the highest conversions possible. It includes […] [Read More]

NAPA Auto Parts sees potential in electric vehicle repair and is preparing its branded stores and its independent partners to capitalize on a potentially huge market for aftermarket parts. “There is a big opportunity for NAPA to get into the electrification space,” Donovan Ringo, NAPA’s senior manager, emerging markets, told Auto Remarketing on the sidelines of the Electrify Expo Industry Day conference in Southern California in late May. NAPA considers EVs, ADAS, and vehicle connectivity emerging technology for ... [Read More]