DALLAS -

American Recovery Association recently rolled out a new member-owned contract and billing organization.

ARA explained American Recovery Management Solutions is designed to be an assignment facilitation model focused on bringing the benefits of a direct relationship back to the lender and the recovery agent.

The association also stressed the organization is meant to offer the single contact and indemnification benefits that the client wants.

Officials indicated ARMS was created to improve the recovery industry by meeting the needs of the lending community, as well as the recovery agents. Brand protection, loss mitigation, quality work and higher success rates for lenders are the main focus of the organization.

To enhance service, security, and prevent lawsuits and mishaps, officials said ARMS was formed to protect a client’s brand by providing professionals who meet the highest standards in the recovery industry who can do the job efficiently and effectively.

By using ARMS, the association emphasized that lenders have a nationwide network of quality recovery agents to work with who are insured and properly trained.

ARA believes ARMS also can benefits recovery agents, too.

As a not-for-profit entity ARMS can pay the highest percentage of the fees to ARA members than anyone in the industry, according to association leadership. ARA contends this performance-based solution can set new benchmarks and standards for the industry.

“The ARA board of directors is incredibly optimistic about the future of this exciting new company where all ARA members will be offered a fair and equitable opportunity to participate,” explained ARA president Mary Jane Hogan.

“We made sure all ARA members would benefit from the ARMS program, which is inline with our no member left behind philosophy,” Hogan continued.

Hogan went on to say the affiliates in the ARMS network are among the “most professional in the industry.”

The association emphasized the core of the affiliate program will be the ARA membership.

ARA reiterated that its members are subjected to a rigorous application process involving an extensive background check, an on-site inspection, applicant credit check, financial statements, investigation of business references and more. ARA also provides a $5 million client protection bond for each member and training sessions and resources throughout the year for members to stay updated with best business practices and new technologies.

“ARMS will not interfere with the direct relationship clients have with our members,” Hogan pointed out.

“Although we support a direct to agent model, we think anyone looking at other models will discover that ARMS is, by far, the superior choice,” she added.

ARMS president Ray Radford asserted that “We are very excited to announce ARMS because it brings many opportunities to the recovery industry.

“ARMS will increase the standards in the industry, help businesses succeed and improve the quality of work in the industry,” Radford continued.

With Hogan as chief executive officer and Radford as president, the remainder of the 2011-2012 ARMS board includes vice president Mark Sloan, secretary/treasurer Art Christensen as well as members Pat Stone, Dave Handschin and Pepe Rivera. 

For more information about ARMS, visit www.ara-arms.com or call (855) ARA-ARMS or (855) 272-2767.