Del Mar Recovery Solutions Expands Operations into Michigan

Skip-tracing, repossession and remarketing management firm Del Mar Recovery Solutions recently expanded its call center operations into Grand Rapids, Mich.

Company executives highlighted that a year of steady growth across all of their business lines led Del Mar to open its third call center, which will come online during the fourth quarter.

The Grand Rapids call center will provide Del Mar with an additional 6,000 square feet of office space and will house up to 45 new associates.

Del Mar president Josh Elias noted the new call center allows Del Mar — which specializes in national skip-tracing and repossession management for the auto finance industry — to expand its operations to accommodate additional business from its current clients as well as increase its capacity to work with new business partners.

“We are excited for the opportunity to expand our business and develop a strong presence in the great city of Grand Rapids,” Elias said. “This expansion allows us to easily offer great service and coverage across all time zones and will allow Del Mar to service its clients’ needs for years to come.”

Gabe Garcia, a company vice president, will manage the new call center.

“This expansion is a tribute to our success in managing the repossession process and locating those hard-to-find customers,” Garcia said. “Our focus remains on building a boutique business that pays attention to detail, compliance and efficiency.”

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