Lexus Chooses DataScan for Pre-Delivery, CPO Compliance
Lexus announced it has brought in DataScan Field Services to conduct pre-delivery service and certified pre-owned compliance inspections, with the goal of making sure its dealers across the country are up to speed when it comes to PDS program standards and certified vehicle eligibility.
All 228 Lexus stores throughout the nation will have a DataScan field specialist come to their dealership each quarter to help them in this arena.
DataScan also provides continuous training so that dealers can maximize the available information and tools to give their best offering to consumers.
“Lexus is a leader in customer satisfaction and an innovator in the certified pre-owned market and we are pleased to be able to support their programs,” noted Brent Sergot, DataScan vice president and general manager.
“Our inspectors deliver consultative feedback to the dealerships’ management to ensure Lexus maintains the highest standards for both certified pre-owned vehicles and new cars,” he added.