ATLANTA — Nineteen different Manheim locations have received regional honors recently from various customers of the company.

The range of criteria in which these auctions were spotlighted for showing strong performances includes service and cost efficiency, process speed and being able to "go the extra mile to achieve customer satisfaction."

"Satisfied partners are always the best proof of a job well done, and that makes customer recognition especially rewarding for our entire Manheim team," stated Nick Peluso, senior vice president of customer management at Manheim. "These awards reflect our passion for letting the caliber and quality of our work serve as the foundation for building strong relationships." 

In its release, Manheim provided a list of its auctions winning awards as well as descriptions of the respective awards, as follows: 

Automotive Resource International identified one auction in each of ARI's six regions based on yearly performance — determined by a combination of days to process, auction administration and communication — as well as individual situations where the locations went above and beyond: 

—Manheim Northstar Minnesota: 2009 Region 4 winner 

Consumer Portfolio Services (CPS) honored auctions for excellence in various categories, including the following award: 

—Manheim Darlington: Fleet Department of the Year 

Credit Acceptance Corp recognized this location for its net sales average:  

—Manheim Seattle: Small Volume Auction 

The Donlen Corporation cited two Manheim locations for best-in-class performance among its auction partners: 

—Manheim Milwaukee Auction of the Year: Central/Northeast Region
—Manheim Mississippi Auction of the Year: Southeast Region
—Manheim Milwaukee: Best Retention Dollars 

Emkay Inc. recognized the following Manheim location for exemplary performance based on the company's scorecard: 

—Manheim Northstar Minnesota: Midwest Auction of the Year 

The General Motors Sponsored Auction Operational Awards were given to three Manheim locations for their impressive first-quarter performances in their individual regions: 

—Manheim Pennsylvania: Northeast Region
—Manheim Orlando: Southeast Region
—Manheim Northstar Minnesota: North Central Region 

Hertz gave accolades to four Manheim locations based on 2009 performance: 

—Manheim Detroit: Auction of the Year, East Region
—Manheim Nevada: Auction of the Year, West Region

—Manheim Phoenix: Most Improved Auction
—Manheim Pennsylvania: 2009 Auction of the Year 

The LeasePlan Stellar Performance awards were given to auction locations that outperformed all other locations in the region, based on the quality of condition reports and other metrics: 

—Manheim Tennessee: Southeast Stellar Award
—Manheim Metro Dallas: Southwest Stellar Award
—Manheim New England: Northeast Stellar Award
—Manheim Riverside: West Stellar Award 

The LeasePlan Outstanding Service award recipients were nominated by regional marketing managers for going "above and beyond the call of duty": 

—Manheim New Jersey: Outstanding Service Award
—Manheim Arena Illinois: Outstanding Service Award 

US Bank bestowed the following awards based on the best overall score, which took into account both sale percentage and retention based on percent of MMR: 

—Manheim Northstar Minnesota: 2009 Retail Repo Auction of the Year
—Manheim Ohio: 2009 Lease-End Auction of the Year
—Manheim Riverside: 2009 Highline Auction of the Year 

Wells Fargo recognized three Manheim locations for offering customers the highest and most consistent levels of service in their respective regions during 2009. The awards were based on specific performance criteria and ratings from a survey distributed to Wells Fargo team members: 

—Manheim Orlando: 2009 Auction of the Year, Southeast Region
—Manheim Ohio: 2009 Auction of the Year, Northeast Region
—Manheim Southern California: 2009 Auction of the Year, West Region 

Westlake Financial Services recognized top-performing auctions in the first quarter using a proprietary scoring model to weigh 22 objective and subjective components: 

—Manheim Indianapolis: No. 1 Top-performing Auction Partner
—Manheim Metro Dallas: No. 5 Top-performing Auction Partner