Auto Remarketing is recognizing the 2022 Women in Retail honorees in the current issue of the magazine and at Used Car Week this fall in San Diego. 

With these awards, we specifically recognize top leaders on the retail side of the auto industry, including honorees from dealerships, dealer groups and third-party providers/vendors

Over the next few weeks, AR will be posting Q&As with each of the honorees on this website.

Next up is Lauren Castanos, general sales manager of Beverly Hills Porsche.

Auto Remarketing: What do you enjoy most about working in retail automotive, and what would you change?

Castanos: I love changing people’s perception of automotive dealers. I would change the way appointments/test drives are handled.

AR: What is the top trend you’re watching in retail automotive this year?

Castanos: The top trend that I am watching and following is how/what I am looking for in a sales person. I prefer hiring people with no sales/car background and training them.

AR: What piece of career advice would you give your younger self?

Castanos: You can’t change someone unless they want to change.

AR: What has been the top key to your success in retail automotive?

Castanos: The top key to my success in the fact that I genuinely care about everyone around me, from the employees to the clients