PASADENA, Calif. -

Remarketing of America announced the recipient of its second annual national auction of the year honor, known as the ROA BlueAward.

Based on a ranking of auctions in several key performance areas, this year’s ROA BlueAward winner is Manheim New Mexico.

“We are pleased to present the Manheim New Mexico auction house with the ROA BlueAward, national auction of the year winner, for their consistent hard work and dedication throughout 2015, setting them apart from the other auctions throughout the nation,” said Emory White, ROA’s president and chief executive officer. “The Manheim New Mexico team, led by general manager Owen Stephens, has demonstrated outstanding customer service and an amazing work ethic that can be modeled after in the industry.

“The ROA BlueAward program is our way of recognizing our outstanding auction partners who play an invaluable role in the successful remarketing of vehicles helping to ensure great returns for our financial services’ clients,” White continued.

According to ROA, the award provides auctions with valuable feedback in the following five critical areas of service:

  • Percentage of sell price compared to MMR
  • Time (days) to pick up
  • Time (days) to prepare condition report
  • Number of arbitrations
  • Time (days) to release funds from sold units

Each auction receives a scorecard every quarter that quantifies their service levels and shows how they compare with competitive auctions in their region. ROA announces the top auction from each region quarterly and ad the end of the year names the auction with the highest average score from all four quarters as its national auction of the year.

For more information about ROA, visit its site here.