MILWAUKEE -

Vehicle service and repair shops with Workshop Software technology can now access newly integrated Carfax customer vehicle information that can help service technicians boost shop efficiency.

Along with adding Carfax QuickVIN and Carfax Service History Check, the vehicle history reports provider announced Wednesday that Workshop Software has enhanced it shop management software to also include a one-click button feature that registers customers with myCarfax.

“Carfax and our partners like Workshop Software are equally committed to helping people keep their cars well-maintained,” said Vern Poyner, general manager at Carfax. “Regular service details on myCarfax and Carfax Vehicle History Reports help reinforce that these vehicles may be safer, last longer and hold their value better.”

While Workshop Software was founded and based in Sydney, Australia, the company’s repair shop program has been made available to service technicians in the U.S. through the ARI Network Services company located in Milwaukee.

“Workshop Software is changing the way auto repair shops run their business and interact with clients," said Mark Davis, director and general manager of software products at ARI Network Services. “We are excited to bring this technology to the U.S. market and to provide an easy-to-learn, easy-to-use solution for collectively overseeing all aspects of business management. And now with the Carfax QuickVIN and Carfax Service History Check integration, this great partnership brings even more value and potential profit to all of our customers.”

Meanwhile, on top of helping service technicians effectively determine maintenance needs, Carfax said the vehicle details information added by Workshop Software can help reduce errors when ordering parts, as well as increase ticket averages.

“We heard loud and clear that building access to Carfax information into our latest products was a must-have for our users,” said Workshop Software chief executive officer James Mitchell.

“With ease, service technicians can identify key vehicle details that help them process vehicles quicker and see the service and repair history of new and return customers to make better recommendations. We expect this enhancement to our platform will help shops boost their customer service and ultimately, service revenues.”