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Wednesday, Sep. 11, 2024, 02:51 PM
How wholesale vehicle supply & prices are behaving through 8 months of year
Tuesday, Sep. 10, 2024, 01:42 PM
Premium Articles
Beyond the Transaction: More education for electric vehicle service advisors can improve customer satisfaction
Friday, Apr. 7, 2023, 09:39 AM
Alysha Webb, Correspondent
This feature is part of Auto Remarketing’s upcoming “Beyond the Transaction” edition, which is the May print issue of the magazine.
It is available for Cherokee Media Group Premium subscribers now.
While they currently represent only about 6% of U.S. auto sales, battery electric vehicles are already making their impact felt in dealerships’ service departments. BEV owners’ dissatisfaction with their service experience helped pull down the overall score on J.D. Power’s 2023 U.S. Customer Service Index Study.
That needs to be fixed ... [Read More]
Beyond the Transaction: Inspection technology plus manual hands-on input equals reliable, accurate condition reports, auction executives say
Friday, Apr. 7, 2023, 09:30 AM
Arlena Sawyers, Correspondent
This feature is part of Auto Remarketing’s upcoming “Beyond the Transaction” edition, which is the May print issue of the magazine.
It is available for Cherokee Media Group Premium subscribers now.
When it comes to giving buyers and sellers accurate information about the condition of vehicles being offered for sale, auction companies are leading way with innovative artificial intelligence and machine learning technology coupled with traditional hands- and eyes-on inspections.
Doug Hadden, ACV vice president of field initiatives, said it boils down to this ... [Read More]
CPO vehicle sales up nearly 9% in Q1, preliminary estimates show
Thursday, Apr. 6, 2023, 01:00 PM
Joe Overby, Senior Editor
Though it appears March did not continue the year-over-year gains from the first two months of 2023, certified pre-owned vehicle sales in the first quarter were close to 9% stronger than Q1 2022 numbers.
That’s according to Motor Intelligence’s preliminary numbers as of Thursday that were provided to Auto Remarketing.
Through March, there have been an estimated ... [Read More]
Beyond the Transaction: Transport drivers still in the driver’s seat
Wednesday, Apr. 5, 2023, 03:53 PM
Daryl Lubinsky, Correspondent
This feature is part of Auto Remarketing's upcoming "Beyond the Transaction" edition, which is the May print issue of the magazine. It is available for Cherokee Media Group Premium subscribers now. Bek Abdullayev says the driver shortage plaguing the auto transport industry is getting worse. Abdullayev is CEO of Super Dispatch, which he describes as […] [Read More]
Affordability concerns in new-car market may push many consumers to used
Wednesday, Apr. 5, 2023, 03:04 PM
Joe Overby, Senior Editor
Amid climbing new-car prices and interest rates, there’s growing reason for many consumers to choose an alternative. But without low-cost options in the new-car market, pre-owned may be the choice for many, it seems.
Hard to believe that in early 2022, the average price of a lightly used late-model vehicle was actually 8.5% higher than its new-car counterpart, according to iSeeCars.com.
But times have certainly changed ... [Read More]
4 Questions with Jim Hallett
Tuesday, Apr. 4, 2023, 11:58 AM
Joe Overby, Senior Editor
To kick off the return of Auto Remarketing’s “4 Questions With” series of Q&As with industry executives, we connect with Jim Hallett, who last week retired as KAR Global’s executive chairman after more than two decades with the company.
The following Q&A with Hallett is available to CMG Premium subscribers ... [Read More]
Shift sheds 30% of its headcount & sets forth steps to return to profitability
Friday, Mar. 31, 2023, 02:24 PM
Arlena Sawyers, Correspondent
Shift Technologies, which saw its revenues nosedive and other losses deepen in its fourth quarter, announced measures it’s taking to return the company to profitability including the layoff of 30 percent of its workforce since the beginning of 2023.
During Shift’s March 28th conference call outlining its financial results for its fourth quarter that ended Dec. 31, and the entire 2022 year, CEO Jeff Clementz said 2022 was “a year of significant change for Shift” and the company has adjusted its strategy to ... [Read More]
Used-car market faces supply, affordability headwinds, but sales performing better than expected
Thursday, Mar. 30, 2023, 03:32 PM
Joe Overby, Senior Editor
It appears that used-vehicle sales for 2023 will be stronger than projected a few months ago, resulting in a market that’s flat compared to 2022, rather than softer.
Still, inventory and affordability remain ever-present challenges that dealers must navigate in pre-owned.
Or as Cox Automotive senior manager of economic and industry insights Chris Frey put it in a call with the industry and media on Monday, “In the spirit of spring, the used market looks like ... [Read More]
Consumer interest in used EVs more than doubles
Wednesday, Mar. 29, 2023, 02:46 PM
Joe Overby, Senior Editor
Consumer interest in used electric vehicles has more than doubled year-over-year, and many of those with an EV trade-in are apparently pleasantly surprised at what their trade fetches. Though the industry is still working to solve challenges in the pre-owned EV space — like battery health — both of those findings from the second annual […] [Read More]
Cox Automotive cautious of ‘doomsday’ thinking about defaults & repossessions
Wednesday, Mar. 29, 2023, 11:58 AM
Nick Zulovich, Senior Editor
You’re likely not the only one with significant interest in how auto defaults and vehicle repossessions are trending. It’s why Jeremy Robb, senior director of economic and industry insights at Cox Automotive, delved into the subjects during an episode of the Manheim Market Insights Series posted online last week.
“Due to economic volatility we’re seeing in today’s financial markets, we’re getting a lot of questions around auto loan default rates and repossessions. We want to make a few things clear for our audience,” Robb said.
Robb then went into four data points that might interest finance companies of all sizes ... [Read More]