One thing that never changes in the used-car business is change. Which means dealers must always be ready to adapt. That, of course, includes the certified pre-owned sector. The supply of used vehicles suited for certification is shrinking. Costs have risen for both new and used cars, making affordability a critical issue for consumers. And the rise of used electric vehicles begs the question of how they can find a way into the CPO mix. During Used Car Week 2024 in Scottsdale, Ariz., four industry experts assembled to discuss those issues, their effect on the CPO sector and ways dealers and other stakeholders can ... [Read More]

It’s been almost 30 years since Lexus launched the industry’s first certified pre-owned program, during which CPO has grown into a strong and important sector of the used-vehicle market. But after all those years, car dealers are still learning and finding better ways to sell customers on the CPO experience. In a panel session during Used Car Week 2024 in Scottsdale, Ariz., titled “Best Practices from Best CPO Dealers,” moderator B. Miller of Cars Commerce asked four dealers to discuss what they’re doing at the dealership to give car shoppers confidence about buying a CPO vehicle ... [Read More]

Matt Bradley knew that he would soon become the CEO of Super Dispatch. But few, if anybody, in the Used Car Week exhibit hall did. So, as he walked the expo hall floor last month, “surveying” attendees to get their take on the transportation management company, it was a bit like something out of “Undercover Boss” on CBS.  “I went around the floor and ... [Read More]

The year-over-year growth isn’t quite as steep as it was in prior months, but used electric vehicles are still flying off dealership lots and auction yards, according to respective analyses from Cox Automotive and the National Auto Auction Association. In its latest EV Market Monitor, Cox Automotive reported there were ... [Read More]

Two online wholesale vehicle marketplaces had satisfying third-quarter results and touted their technological advantages as their strongpoints, with artificial intelligence looming large. They continued to face inventory headwinds, however, and that's an issue that is expected to continue for at least several more quarters. OPENLANE reported third quarter revenue of ... [Read More]

Good news for dealers and consumers, alike: there are now more certified pre-owned vehicles available and they are also less expensive. Not quite as good news: these CPO vehicles are older than usual, though their mileages haven’t increased dramatically. That’s according to the latest Intelligence Report from CarGurus, which included a special spotlight on the certified vehicle market this month ... [Read More]

Many electric vehicle skeptics are reluctant to consider the purchase of an EV until the availability of chargers is equivalent to that of gasoline stations. But that 1-to-1 ratio of charger availability to gas stations mindset tends to disappear among actual EV owners who live in single-family homes because many EV owners typically use EV home chargers to charge their vehicles overnight. That’s noteworthy because 53% of Americans ... [Read More]

Some 215,000 electric vehicles are expected to come off lease in 2026, which would be a 230% year-over-year rise following an expected 2% decline in 2025, according to J.D. Power. That’s part of what appears to be a “complicated” market for used EVs going forward — one that hinges on governmental policies, OEM decisions and other tentacles, the company said in its E-Vision Intelligence Report for October. Driving this expected off-lease surge of EVs is ... [Read More]

In 2012, Colin Li moved to Newark, N.J., from Hangzhou, China to study computer science with a career of goal of landing a computer programmer job with the likes of Microsoft or Google. Today, Li holds a master’s degree in computer science from the New Jersey Institute of Technology and is currently pursuing an MBA at New York University on a part-time basis. But his career path took a sharp turn ... [Read More]

Dalton Motors operates 50 auto dealerships in Mexico and three in the United States. But if you ask the company’s CEO Juan Carlos Rodriguez Villava about the Mexico dealerships, he will tell you he likes to think of his company in different terms. He elaborated on that as he talked about winning the International Dealer Group of the Year award, presented by Mach10 Automotive. The dealer group will be recognized at Used Car Week later this month. “We like the name, ‘international,’ but we like more the name North America,” said Villava, who works out of the company’s dealership group in National City in southwestern San Diego County, Calif. “I was born and raised proudly in Mexico, schooled here in the U.S., also have some school in Canada, so I personally feel like there’s no better region in the world than North America, for those three countries as a region.” He continues on that theme when asked to ... [Read More]