ATLANTA -

To give its customers a little insight into its products as well as what’s in the cards for the future, Manheim hosted a two-day meeting earlier this month at the Ritz Carlton in Greensboro, Ga.

The Client Advisory Board meeting, held on May 9–10, featured some of Manheim’s top executives, including Sandy Schwartz, president; Janet Barnard, executive vice president and chief operating officer; Nick Peluso, senior vice president of customer management; and Tom Webb, chief economist.

The speaker lineup “delivered business updates, discussed industry trends and shared new remarketing techniques that can create greater efficiencies for Manheim customers,” officials noted.

Commenting on the event, Barnard noted, “Our goal was to provide a collaborative, interactive and value-added session for these top Manheim customers — one that would allow attendees to learn about Manheim’s future direction, give them hands-on experience with our products, and show them the work underway to simplify their experience with us.

 “I was so delighted to see so many of our customers asking questions, sharing their perspectives and having fun,” she added.

And just what did attendees experience while at the Manheim event this time around?

To aid dealers in a market where quality used cars remain hard to come by, Dale Pollak, founder of vAuto, presented at the CAB, explaining just how his new Provisioning tool can potentially help vehicle retailers more efficiently find, price and remarket inventory.

“He also showed customers how managing inventory more effectively with the Provisioning tool can lead to generating the highest possible returns with the least possible risk,” officials shared.

Moreover, attendees got to try out some of Manheim’s latest digital tools during the company’s first ever product fair.

During the fair, customers could “play” with Manheim’s latest digital and in-lane product innovations.

Furthermore, while attendees were testing out the new products, the company’s product managers were on hand to answer any questions.

Also, in an effort to show customers how they can better use Manheim’s data as a strategic advantage to simplify their business, as well as increase their access to digital and in-lane channels and tools, Manheim held breakout sessions to cover just this.
 
“The focus of this year’s CAB event was to share our future business strategies with our customers, listen to their feedback and get thoughts on ways Manheim can deliver solutions to help them succeed,” said Peluso.

“We’ve been hosting this event for 15 years and it’s all about being on the same page with our customers and delivering bottom-line results,” he concluded.