ROCKVILLE, Md. -

Cyrus could be the newest teammate at your dealership who is willing to work literally at any time of day or night.

DealerOn and Pypestream announced a strategic partnership on Monday with the result being the firms bringing to market what they called an “immediate breakthrough.” DealerOn and Pypestream are delivering what they believe to be the first true conversational artificial intelligence solution, which has been dubbed Cyrus: Digital Assistant.

With Cyrus’ pre-built conversation designs, AI training data and intuitive user interface, DealerOn said through a news release that its customers can take advantage of this partnership with a solution native to their platform and developed for automotive dealers.

The digital marketing technology provider for manufacturers and dealerships mentioned the release of Cyrus for non-DealerOn website providers is coming soon.

“With Pypestream we are delivering on the promise of deploying real AI into the auto industry. Some of the largest brands in the world depend on Pypestream to power desirable self-service, thereby minimizing the need for expensive agent-assisted service,” DealerOn chief executive officer Ali Amirrezvani said in the news release.

“The release of Cyrus marks just the beginning of what this partnership has in store, and I believe that together we are raising the bar for what ‘chat’ in this space should be,” Amirrezvani continued.

DealerOn and Pypestream cited Google research that shows now more than ever, automotive consumers want a frictionless experience that eliminates barriers and demand a user-friendly and intuitive solution that is available no matter the time of day.

“Pypestream is thrilled to partner with DealerOn, the company that has set a high standard for digital marketing technology in the retail automotive industry,” said Richard Smullen, chief executive officer of Pypestream, which is a self-service automation platform with all-in-one cloud messaging and conversational AI.

“Our joint mission is to power desirable self-service for car buyers, and thereby deliver great business benefits to dealerships,” Smullen added.

Bill Wittenmyer, who started as DealerOn’s chief sales officer last month, shared these perspectives stemming from 25 years of industry experience.

“Fragmented bits of information coming to the dealer’s CRM is a big problem for anyone who lives and dies by the data,” Wittenmyer said. “Chat tools have always been one of the biggest offenders of this.

“With Cyrus, the entire transcript is pushed to the CRM, so you never have to wonder what was said or wasn’t, and the need to login to yet another system goes away,” he went on to say.

To learn more about DealerOn’s partnership with Pypestream, visit this website.