WomenCertified announced its new president for the WomenCertified Auto division. Appointed to the post is James Lawyer, who has significant experience in the auto industry, including his role as CarSoup.com’s head of new business development and strategic partnering. As some may be aware, WomenCertified Auto is a consumer advocate for female consumers. It aims to […] [Read More]

Canadian automotive Web portal Auto123.com unveiled the list of finalists for each of the 14 categories comprising its annual awards program. A press conference will be held Thursday at the Intercontinental Toronto Yorkville Hotel Willard Room to announce winners of the 2011 Auto123.com Awards. The 44 finalists for the assorted honors include: 2011 Subcompact of the Year Ford Fiesta [Read More]

It might be a more festive Thanksgiving for franchise dealers if current sales trends continue. J.D. Power and Associates believes new-vehicle retail sales will remain strong in November and continue to provide the muscle behind the market’s strength for a third consecutive month Firm analysts projected that November new-vehicle retail sales are expected to come in […] [Read More]

Combining feedback from its own site as well as its Facebook page, Cars.com handed out its first Shoppers’ Choice Award on Thursday. The vehicle coming out on top among a total of 10 finalists consisting mostly of domestic models was the Ford Mustang. The Mustang topped two other units from Ford as well as vehicles […] [Read More]

J.D. Power and Associates unveiled its 2010 U.S. Sales Satisfaction Index Study on Wednesday, and the automaker that earned the best buyer satisfaction score among luxury brands was Jaguar, while Mini earned this distinction among mass market brands. This marked the third straight time Jaguar has been honored as the top luxury make in terms […] [Read More]

How can your business improve non-verbal communication skills with women customers and create a better overall experience? Reputation management and creating positive word-of-mouth with women begins and ends with how effectively you communicate with her verbally and non-verbally during her entire experience with your business. Let’s look at some non-verbal ways to communicate with women […] [Read More]

ALG revealed the winners of its 12th Annual Residual Value Awards today, and leading the pack, once again, are the Japanese brands. Not only did Japanese makes claim the overall No. 1 brand spots on both the mainstream and luxury sides, but they were represented by 12 of the 19 vehicles that won individual segment awards. Subaru […] [Read More]

TrueCar.com added a new element to its TrueTrends report for November as analysts created a performance scorecard for manufacturers and brands. The site graded each OEM and nameplate on eight different measurements including pricing, sales, incentives, customer loyalty, market share and days in inventory data. Overall, TrueCar.com found that three of the top four manufacturers […] [Read More]

Kelley Blue Book today announced the 2011 model-year vehicles projected to retain the greatest amount of their original prices after five years of ownership and much more. 2011 Best Resale Value: Brand Subaru [Read More]

A recent Rasmussen Reports survey of U.S. adults sought to determine if an American-built vehicle is the top priority for potential buyers. While buying an American-made unit still stands as a high priority, apparently survey participants said finding the best deal tops all factors. Rasmussen found that 44 percent of survey participants said they look for […] [Read More]