Pearl Technology Holdings announced Wednesday that it integrated its ShowroomXpress platform with RouteOne to offer consumers a streamlined online and in-store retail experience. ShowroomXpress now gives dealers the tools to contract customers on mobile devices and websites through RouteOne’s online credit application and eContracting platform. The newly integrated technologies allow consumers to complete a purchase online, […] [Read More]

American Recovery Service (ARS) was recently awarded the Employer Support of the Guard and Reserve (ESGR) Patriot Award for the company’s backing of employees serving in the National Guard and Reserve. ARS employee Christina Prado serves in the U.S. Army Reserves A Company 328th and submitted ARS as a nominee for the award. Prado was […] [Read More]

Experian recently announced it has appointed John DeMarco as senior vice president of automotive sales. “Our automotive sales division has a long history of providing exceptional client service while delivering the analytics-based products and services they need to be successful,” said Experian Automotive president John Gray. “John’s demonstrated leadership and proven track record of client-based […] [Read More]

Hyundai Capital America said in a recent announcement that it reduced mailing and call center costs, cut transactional costs, and enhanced processes to save time and resources after ChannelNet revamped its dealer access portal. “We consider the reinvention of our dealer portal one of 2016’s most significant accomplishments,” HCA senior vice president and division head […] [Read More]

One of the Blue Oval’s shining stars in turning certified pre-owned metal, as well as used vehicles in general, now is one of the first stores to be involved in a new way for customers to purchase or finance a new Ford vehicle in minutes — right from a dealership website from anywhere, on any […] [Read More]

The lease credit approval rate on Swapalease.com hit its lowest level in three years last month, but that’s not necessarily a bad thing. According to the lease transfer site, the lease approval rate was 54.2 percent. Such a low rate is typical for the end of the year and actually points to busy buying behavior […] [Read More]

It happens every year. In January, the gym is full of people making New Year’s resolutions to lose weight or get in shape. But by February or March, the crowds have died down. Those who are still plugging away are committed to their resolutions.  And their efforts have become a habit, making it easier to […] [Read More]

ACA International sent a letter to the Federal Communications Commission last week asking the agency to revise a recently released consumer alert cautioning consumers against financial scams. Officials explained the alert, issued by the FCC on Jan. 10, contains a subhead which states, “Beware of Debt Collection and Other Financial Service Scams, Especially During Post-Holiday […] [Read More]

The evolution stemming from J.D. Power’s acquisition of NADA Used Car Guide from the National Automobile Dealers Association first announced nearly two years ago reached another major development on Wednesday. What the company described as insightful analysis of its automotive retail and auction transactional data plus its customer survey data is serving as the foundation […] [Read More]

Cars.com has named a new chief financial officer. Moving into the role on Monday will be Becky Sheehan, who previously was executive vice president and CFO for FTD Companies. In that position, she also served as a member of the office of the chief executive officer. Her 10-year tenure there included her time directing FTD’s […] [Read More]