Car buyers are getting their hands on pricier vehicles more easily these days, and according to Edmunds.com, the record-pace leasing numbers are playing a big role, along with cheaper credit and a handful of positive overall economic factors. In a data report shared this week, Edmunds counts economic trends like lower employment, consumer confidence in the economy […] [Read More]

If your franchised dealership showroom is located in Michigan, Texas or Massachusetts, it’s probably not uncommon to see new metal leaving the lot attached to a lease. But if your new-car store sits in New Mexico, West Virginia or Arkansas, the leasing volume likely is considerably less. Experian Automotive analysts broke down the top 10 […] [Read More]

MasterFiles executive vice president and skip-tracing expert Alex Price is hosting free webinars this week to highlight two new features of the company’s collections and recovery tools. Topics to be discussed during the 30-minute sessions include: 1. Phon360e: This new tool can allow skip-tracers and repossession agencies to locate a subject’s cellphone number, VOIP, pager […] [Read More]

Because so many potential compliance pitfalls might surface in the finance office and other areas of dealership showrooms, NADA University Online will host a free webinar titled, “Safeguarding Your Customer Data: New Rules, Best Practices,” tapping the expertise of Dealertrack Technologies associate general counsel Randy Hendrick. Association officials indicated the free 30-minute webinar will begin […] [Read More]

The Federal Trade Commission is about to begin a series of live events throughout the country the regulator dubbed the “Debt Collection Dialogue.” The first session is scheduled to include not only top officials from the FTC, but also the Office of the New York State Attorney General. Speakers for the two agencies will host […] [Read More]

CU Recovery understands credit unions can be inundated with volumes of figures associated with recoveries, delinquency levels and charge-offs. So the consultant company spelled out five performance indicators that could be improved by enhancing the training time spent developing collection call quality and efficiency. The company emphasized the five metrics where credit union collection managers could […] [Read More]

New vehicles are leaving franchised dealership showrooms with lease contracts at a pace never previously seen by Experian Automotive. According to the latest State of the Automotive Finance Market report, analysts reported on Monday that leasing continued to increase in popularity during the first quarter, jumping from 30.22 percent of all new vehicles financed in […] [Read More]

Is your dealership ready for this coming October’s fraud liability rules to take effect? Are you well versed in EMV (Europay/MasterCard/Visa) chip card acceptance? If not, then you may want to jot down the time and date of the American International Automobile’s Dealers Association’s upcoming Webinar. The next AIADA Autotalk Series webinar, presented by Wells […] [Read More]

Aside from the condition of the car, its mileage is going to be the most important element in a used-car shopper’s purchase, according to an Edmunds.com survey. And that likely has not gone without notice by automakers, who Edmunds believes will “lean on low-mileage to offset the negative effects of ballooning used inventory.” In its Q1 […] [Read More]

ACA International, the association of credit and collection professionals, recapped that members of the U.S. House Subcommittee on Communications and Technology pushed ahead seven bills designed to improve transparency and consumer access to the Federal Communications Commission’s decision-making process. The measures advanced after a hearing last week. Subcommittee Chairman U.S. Rep. Greg Walden (R-Ore.) said […] [Read More]