Officials from masterQueue, powered by Intellaegis, recently teamed up with Whitepages Pro to deliver a specialized offer to the collections and skip-tracing industries. Starting now, users can integrate Whitepages Pro’s identity data into the following three offerings from masterQueue, including: — Contact management program — ATDS compliant dialing system — Skip-tracing solutions The company explained […] [Read More]

The American Financial Service Association along with the West Virginia Bankers Association applauded Gov. Earl Ray Tomblin for signing a measure that originated out of the state that Senate officials said made much needed revisions to the state’s collections law. Currently, AFSA explained a creditor or debt collector is prohibited from communicating with a consumer […] [Read More]

Cox Automotive and Porsche Cars North America have entered an agreement under which PCNA will use Actuos — the portfolio management solution for Cox Automotive’s RMS Automotive — for off-lease vehicle management and decision-making. Under the deal, Porsche will use the Actuos Vehicle Return and Actuos Vehicle Remarketing modules. These are designed to help the […] [Read More]

You can expect about 3.1 million lease maturities in 2016, said J.D. Power’s John Humphrey, and that’s the year to watch closely. That figure shared by Humphrey at the NADA/J.D. Power Automotive Forum in New York on Tuesday appears rather bulky next to the 2.2 million lease maturities in 2014 and the 2.3 million expected […] [Read More]

ACA International highlighted the successes of Spring Forum 2015 — its three-day educational and networking event in San Antonio. The organization mentioned Spring Forum 2015 was an opportunity for attendees to expand their knowledge on the credit and collection industry, particularly on trends related to healthcare collections, compliance and data security and privacy. ACA International […] [Read More]

The Consumer Financial Protection Bureau received 3,204 complaints associated with debt collection in January, according to analysis of the regulator’s database orchestrated by service provider WebRecon. While the total amount represented a 7.1-percent jump year-over-year, WebRecon noticed that just 2 percent of the total — only 66 cases — were connected with vehicle financing. WebRecon […] [Read More]

Though perhaps not always discussed in great detail, there certainly are ties between the certified pre-owned and F&I segments of a dealership’s business. Auto Remarketing looked into these interwoven departments during our annual “Best CPO Dealers in the United States” special edition this winter. How has the availability of financing helped you move more CPO […] [Read More]

The Council of Repossession Professionals (CORP) used last week’s North American Repossessors Summit to establish the six conditions that constitute a voluntary repossession in an effort to streamline guidelines for the industry. CORP, which is made up of two representatives from nine trade groups, indicated these six voluntary repossession elements include: 1. The repossession agency is […] [Read More]

Digital Recognition Network has a busy week ahead during the North American Repossessors Summit. From highlighting its new technology to the latest metrics about what license-plate recognition technology can do to push revenue higher, DRN chief executive officer Chris Metaxas gave Auto Remarketing some details in advance of when more than 600 repossession agents gather […] [Read More]

The well of future certified pre-owned vehicle inventory is getting deeper because of how many new models are leaving showrooms as leased vehicles. Experian Automotive reported that leasing continued to gain traction in the fourth quarter as volume jumped 3.6 percent from a year earlier to reach nearly 30 percent of all new vehicles financed […] [Read More]