The dealership news roundup involves activities at Asbury Automotive Group, Victory Automotive Group and Fifth Wave Automotive Group. According to a news release from Tim Lamb Group, the firm brokered the sale of Folsom Lake Chrysler Dodge Jeep Ram in Folsom, Calif., earlier this month back to its original owner, Fifth Wave Automotive Group. Tim […] [Read More]

CarMax is reducing the timeline on its money-back guarantee policy from 30 days to 10 days, starting May 12, the used-car retailer said in a statement. The guarantee had been seven days, but CarMax extended it to 30 in January 2021, amid COVID-19 as “buying behaviors changed and consumers were spending more time online and […] [Read More]

This feature is part of Auto Remarketing’s upcoming “Beyond the Transaction” edition, which is the May print issue of the magazine.  It is available for Cherokee Media Group Premium subscribers now.    Artificial intelligence is popping up everywhere these days and the dealership service department is no different. From assigning a technician with the right […] [Read More]

This feature is part of Auto Remarketing’s upcoming “Beyond the Transaction” edition, which is the May print issue of the magazine.  It is available for Cherokee Media Group Premium subscribers now.  When Rich Allen started his job as general manager of Jaguar Land Rover Cincinnati in late 2022, he introduced using videos in the service lane, a practice that had been successful in his previous job. The owner of JLR Cincinnati was skeptical at first, said Allen. That skepticism was short-lived. “He thought it was cheesy,” Allen told Auto Remarketing. “Now he gets stopped when at the club all the time with people complimenting him on the tech video.” Using videos in the service lane is growing fast as new ways to utilize the videos emerge. It is helping dealerships earn customers’ trust more quickly and boosting service lane profits ... [Read More]

Group 1 is expanding its presence in the U.K., announcing Monday it has agreed to acquire the car dealerships and related real estate of an Inchcape plc subsidiary for approximately $439 million in cash. The deal, which must be approved from the Financial Conduct Authority, is expected to close in the third quarter. The Inchcape […] [Read More]

Carvana has teamed with gaming and entertainment company NRG for a giveaway aimed at gamers. In a campaign that started Wednesday and runs through April 24, the online used-car retailer is offering a chance to win a Tesla Model 3 — delivered personally to the winner’s door by NRG squad member and Rocket League content […] [Read More]

In a new series of the Auto Remarketing Podcast, Cherokee Media Group interviews “Dealer Entrepreneurs” — auto retail leaders who in addition to their roles at dealerships have also launched outside companies/startups in the automotive space. Next up in this series is a conversation with Joe Shaker, co-founder and CEO of TruVideo and owner of […] [Read More]

CarMax’s financial report for the 2024 fiscal year mirrored the used-car industry as a whole. Retail sales volume is on the way up – but revenue and profits were down slightly. The used-vehicle retailing giant’s retail sales rose by 1.3% for the fiscal year, which ended Feb. 29, reaching 172,057 units. Revenues from those sales, […] [Read More]

As a moderator of 20 Groups for independent retail dealers, my role provides a unique vantage point into the challenges faced by dealerships. Whether through in-person consultations or within the collaborative 20 Group space, those shared experiences offer profound insights into the daily triumphs and tribulations of dealers. A recurring observation that stands out is […] [Read More]

Dahl Automotive nearly doubled its dealership portfolio with the acquisition of four Wisconsin dealerships from Keith Kocourek of Kocourek Automotive, according to Performance Brokerage Services, which brokered the deal. Adding Kocourek Chrysler Dodge Jeep Ram of Stevens Point, Kocourek Honda of Stevens Point, Kocourek Chrysler Dodge Jeep Ram of Rhinelander and Kocourek Honda of Rhinelander […] [Read More]