The results of Sheehy Auto Stores’ 2023 fundraising campaign are in — and they are heartening. The dealer group, which operates 28 dealerships in Virginia, Maryland and Washington D.C., announced its annual “Sheehy Has Heart” campaign raised $341,476 for the American Heart Association to promote heart-healthy living. Sheehy has raised more than $2.6 million since […] [Read More]

Note: After a tumultuous two years, the National Independent Automobile Dealers Association has emerged in 2023 with new leadership and a new outlook. In this three-part series, Auto Remarketing examines the state of NIADA now, the events that led to the transition and what’s ahead in the future. The question was an obvious one. In the Expo Hall of the National Independent Automobile Dealers Association Convention in June, just two days after he had begun his term, Gordon Tormohlen was asked about his first priority as NIADA’s 74th president. “There’s a plan in place,” he replied, “and the first thing is to ... [Read More]

Northwood University, a national leader in auto industry education, is launching a new Master of Science in Organizational Leadership program tailored for automotive professionals. Lisa Fairbairn, dean of the university’s DeVos Graduate School, said the school “has a long history of providing customized corporate and industry master’s programs in the automotive sector, and we are […] [Read More]

The Toyota Lexus Minority Owners Dealership Association renewed its partnership with The Salvation Army with its fourth Day of Service to provide food for families in need across the country during the Thanksgiving break. The association said 33 Toyota and Lexus dealerships across the nation distributed more than 3,400 food boxes on Nov. 18 to […] [Read More]

To borrow from the world of political elections, it was an October surprise for the certified pre-owned vehicle market. But this twist shouldn’t derail the annual CPO sales from prior projections, experts say. According to a Cox Automotive analysis of Motor Intelligence data, there were 207,189 certified vehicle sales in October. That’s down just 0.2% […] [Read More]

Consumer-focused car shopping app CoPilot has launched what it calls the market’s first “comprehensive artificial intelligence-assisted car-shopping experience.” The company said consumers can search through its app and receive AI-curated, ranked recommendations with detailed analysis on which vehicle is the best fit for them, based on their personal preferences and geographic location. CoPilot also includes […] [Read More]

The key to a good customer experience is customization, said panelists at the “Top CX strategies to set dealers up for success in 2024” panel during Used Car Week, which was held earlier this month in Scottsdale, Ariz. Creating a good customer experience starts with your choice of digital marketing vendors, said panelist Samantha Splane, marketing and customer experience director at Sterling Auto Group. Sterling Auto Group in Louisiana has 15 locations including seven used-only stores. In a vendor, Splane looks for ... [Read More]

Dealers selling cars on Amazon? It’s finally happening. And eventually, they will be able to move pre-owned units on the platform, too. As part of a broad strategic partnership between Amazon and Hyundai Motor Company announced Thursday at the Los Angeles Auto Show, car dealers will be able to sell cars through Amazon’s U.S. store […] [Read More]

Before joining CarNow in 2022, I spent nearly eight years at Meta as the head of automotive retail. In the early stages, my job was to travel the country, and occasionally the globe, to educate the auto retail industry about the mobile-centric world we were entering: “a mobile-first world.” To help prove this point, I […] [Read More]

Edmunds has unveiled the Edmunds EV Charging Test, which the company says provides a “rigorous, independent evaluation” of electric vehicle fast-charging speeds, giving consumers crucial information about the time required to add range to a vehicle’s battery. The charging test combines Level 3 charging measurements from automotive consultant P3 Group with proprietary data from the […] [Read More]