CallRevu, a provider of automotive call monitoring systems, announced it has developed an artificial intelligence-powered agent training and coaching platform in collaboration with AI-first technology company iWish AI.

The platform, called TestTrack, will be released later this year as part of CallRevu’s training suite.

The platform, which the company said is “the next phase of AI-training innovation,” combines AI technology with training and customer experience methodologies.

CallRevu said that provides agents with “a personalized, real-time, two-way interactive training experience that focuses on real-world application through training and role-play scenarios that empower agents to improve their abilities, boost performance, and gain confidence through competence.”

For dealerships, the platform is designed to reduce the time and cost associated with training and developing agents, and improve the customer experience.

“At CallRevu, our mission goes beyond the boundaries of technological innovation,” CEO Ben Chodor said in a news release. “We are dedicated to elevating every individual at the heart of an organization to achieve unprecedented results, enhance operational efficiency and drive desired outcomes.”

The company said the training and coaching platform sets “a new standard for what is possible in dealership training and development,” and dealerships using it can expect “tangible improvements in their operations with direct, achievable outcomes,” including increased sales, closing more appointments and more effective upselling.

“TestTrack is more than just a tool,” Chodor said. “It embodies a radical shift toward empowering dealership talent, enabling teams to independently refine their skills and grow. It doesn’t matter whether your dealership is a seasoned veteran of 50 years or a newcomer to the industry – this platform is meticulously crafted to meet your specific needs and support your unique path to growth.”