CDK OnePay launches to smooth payment processing for dealers & their customers
As a dealer, you want payment for services rendered, correct?
To help make sure that happens in the smoothest possible way for your customers and employees, CDK Global launched CDK OnePay, a dealership-wide payment solution fueled by Global Payments.
The companies highlighted that CDK OnePay is designed to help dealers create a frictionless customer experience with end-to-end seamless payment technologies and expanded payment options.
CDK OnePay can enable dealerships to request payments via text, email, or in person while allowing their customers the convenience to pay with credit, debit or digital wallets via mobile phone according to their preferences.
The solution also can help dealerships complete an integrated invoicing process from start to finish within the CDK Drive dealer management system to shorten customer wait times, reduce costly cashiering errors from data reentry and streamline end-of-day reconciliations.
“CDK OnePay is another example of how we’re driving innovation of the tools dealers use every day to improve efficiency and profitability in their operations,” CDK Global chief operating officer Joe Tautges said in a news release.
“By partnering with a leader in the payments industry like Global Payments, we are significantly enhancing the payment experience at dealerships by streamlining dealer workflows through Fortellis integrations and providing more options like virtual payments and contactless terminals. It is a true win-win for dealers and their customers,” Tautges continued.
CDK OnePay is offered to dealers with no upfront or recurring subscription fees from CDK.
Drew Conkle is chief operating officer of Brondes Auto Group and participated in a pilot program of CDK OnePay. The news release also recapped Conkle’s experiences with the tool.
“In a digital-forward world, and in a time when health and safety are top priorities, we’re seeing more customers ask for mobile payment capabilities and contactless alternatives,” Conkle said.
“Meeting our customers’ payment needs and expectations with CDK OnePay helps ensure we’re providing the best possible experience at our dealership and increases the chances of getting their repeat business and additional revenue,” he added.
Global Payments Integrated president Bob Cortopassi also offered his perspective on what this tool can do for dealerships.
“Technology has transformed payments in recent years, but many industry sectors are still catching up,” Cortopassi said. “We believe it’s our responsibility to provide businesses and consumers with state-of-the-art payment technologies and commerce-enablement solutions.
“By tightly integrating with CDK products, we have delivered a truly integrated commerce platform that brings more payment flexibility to automotive retailers and pushes them to the leading edge of payments,” he went on to say.
For more details, visit cdkglobal.com.