UVeye integrates vehicle-inspection system with Tekion’s cloud-native platform
Carl Black Chevrolet, Buick, GMC of Kennesaw, Ga., is the first General Motors dealership to integrate UVeye’s advanced vehicle-inspection systems with Tekion’s Automotive Retail Cloud (ARC).
The two technology companies announced on Wednesday that they have joined forces following UVeye’s recent collaboration with GM.
According to a news release, the collaborative effort will enable dealers such as Carl Black Chevrolet, Buick, GMC that utilize Tekion’s ARC to benefit from the seamless integration of UVeye systems powered by artificial intelligence. A video of how it works can be seen in the window at the top of this page or via this webpage.
“Our partnership with Tekion is just one of many steps UVeye is taking to improve and revolutionize the customer-service experience at dealerships through unprecedented levels of transparency,” UVeye chief executive officer and co-founder Amir Hever said in the news release.
By combining UVeye’s AI-powered vehicle scanning devices with Tekion’s innovative cloud-native software, service customers and dealership employees will be able to receive comprehensive vehicle-condition reports instantaneously. The reports are designed to provide clarity and enhance the customer-service experience by helping users decide on the best service solutions possible.
Customers can drive through UVeye scanning units at the entrance of the dealership service department. Detailed reports then are delivered via text message, email or through Tekion’s personalized consumer portal in ARC.
Not only can the reports eliminate guesswork, but they also build customer trust through transparency, according to UVeye.
“We’re incredibly excited to be collaborating with Tekion to provide an extraordinary experience for dealership customers across the country in the coming months,” Hever said.
“With our integration into Tekion’s ARC, GM customers and dealerships now can benefit from stronger and more transparent relationships from the data we provide both parties. It’s a win-win for everyone,” Hever went on to say.
The UVeye product suite includes three AI-driven systems that can detect mechanical issues such as fluid leaks and component and body damage as well as missing parts or modifications. They also can measure tire-tread depth, detect uneven wear and read sidewall information.
UVeye systems then can summarize tire, underbody and exterior inspection data into a single detailed vehicle-condition report that instantly can be relayed to both customers and dealership service personnel.
“We look forward to working with UVeye to deliver a seamless and superior experience to consumers during their vehicle service experience,” says Jay Vijayan, CEO and founder of Tekion.
“Through this collaboration, consumers can access important safety data about their vehicle and in turn, dealers are improving efficiency and providing added value to their guests. This is another step in modernizing automotive retail,” Vijayan went on to say.